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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,830 Reviews

1,830 Reviews of Lynn Layton Chevrolet - Service Center

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October 28, 2023

George Swann in the service center always gets me taken care of professional and punctual More

by MEBERC_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
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Oct 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

Kind thoughtful courteous helpful respectful. Got my car in on time and finished in timely fashion. More

by OLENWOODALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

They are very nice in speaking and dealing with people. Most of the time, the wait is not very long. More

by maxinehembree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lynn Layton Chevrolet responded

We appreciate the kind words, Maxine. We look forward to seeing you again in the future! Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

Waited two hours for an oil change. Came before lunch at approximately 9:30-10am and was informed to come back at 1:30. Came back at 1 and stayed until 3:15 and had to leave without get More

by Stacey Cross
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Thanks for your review, Stacey. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're not happy to hear that your time with us has been less than stellar. Your information will be passed along to the appropriate teams and we will be in touch shortly. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

Dealership very friendly and easy to work with. Easy to schedule service appointments when needed. More

by SHEILA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get their name
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Oct 30, 2023 -

Lynn Layton Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership, Sheila! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

The service department was all very nice this time. Appreciate their work and I will continue using them. More

by rhondakpowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Rhonda, thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Friendly, courteous. No printout of services received. There over two hours for oil change only. More

by Grandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 26, 2023 -

Lynn Layton Chevrolet responded

Grandy, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Took care of the problem in a timely manner. Very professional and knowledgeable. Keep me posted with progress More

by Ben
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Report | Print
Oct 26, 2023 -

Lynn Layton Chevrolet responded

Thanks for the kudos, Ben. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

It didn’t take all day long to get me approved. They go back with me ASAP. More

by saundra370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember her name but she was amazing.
Report | Print
Oct 27, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Saundra! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Exceptional dealership to do business with! The integrity, professionalism, and the obvious desire to serve their customers is second to none. I appreciate the doing business with Lynn Layton C More

by GOSSFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hawkins, Jeff Layton, and Jamie Aldridge
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Oct 27, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Lynn Layton Chevrolet Team

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