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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,830 Reviews

1,830 Reviews of Lynn Layton Chevrolet - Service Center

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October 26, 2023

Very friendly and knowledgeable, Brent Warner best salesman and person you could ever be around More

by makaylac4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Warner
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Oct 27, 2023 -

Lynn Layton Chevrolet responded

Makayla, thank you for taking the time to share your kind feedback about Brent. Each employee is a valued member of the Lynn Layton Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Lynn Layton Chevrolet Team

October 26, 2023

Good service friendly people did not take to long comfortable seats should have coffee but that’s okay More

by LEONARDR42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words, Leonard. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

After satisfactory services, truck was returned with Check Engine light still on. No services were performed that related to this warning. More

by Old Man
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Oct 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Please don’t hesitate to call us if you’d like to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

My appointment was for 9am and my car wasn’t doing until almost 4pm I was not made aware of the delay I had to call and ask and I think that’s the only reason I got it before 4. More

by ljvick
Recommend Dealer
No
Employees Worked With
Not sure who helped me
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Oct 26, 2023 -

Lynn Layton Chevrolet responded

The impression you received during your recent visit at our dealership does not reflect our standards of customer service. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you. Sincerely, The Lynn Layton Chevrolet Team

October 25, 2023

They were on time with my appointment and performed the work in the time they said. Extremely pleased. More

by jimlayton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Lynn Layton Chevrolet responded

Jim, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

Oct 27, 2023 -

jimlayton1 responded

My email jimlayton1@aol.com

October 24, 2023

They were very nice to me and answered every question I had They save me some money on some of the parts More

by TNBREEDLOVETG
Recommend Dealer
Yes
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Oct 25, 2023 -

Lynn Layton Chevrolet responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Lynn Layton Chevrolet Team

October 24, 2023

Very very. Satisfied with quality of service and the pricing. Staff was very friendly. Deslingvwith your service department was worth driving up from Hoover, AL More

by John Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service department
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Oct 25, 2023 -

Lynn Layton Chevrolet responded

John, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lynn Layton Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 23, 2023

Service was performed on time. No issues with the service department. Basic oil change and tire rotation was performed. More

by combosolutionsllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 23, 2023

My car was repaired and is running fine now. I was without my car a little longer than I had hoped but that was due to a part shortage. More

by CHASITYARMSTONG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review, Chasity. We do appreciate your patience for the extended wait that you encountered due to the part shortage. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

October 22, 2023

I have a insurance coverage on my car and they would not take it and would not even call them so I could get it paid for More

by alabamared55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in serious
Report | Print
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Lynn Layton Chevrolet Team

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