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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,830 Reviews

1,830 Reviews of Lynn Layton Chevrolet - Service Center

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October 22, 2023

I had an appointment at 9:00, they put me in the normal service line and I finished up at 1:30 for a block heater recall. If I had known that I would have gone up there when I wanted too and not made an ap More

by KRISSUTT27
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Oct 24, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

October 22, 2023

They were able to get my vehicle in on short notice and make the necessary repairs in a timely manner. More

by mglivingston10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rippen
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Oct 24, 2023 -

Lynn Layton Chevrolet responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Always great service and large selection I will always buy from them Jeff in the service department is awesome. Rip in sales is the man to see Kevin More

by KEVINKNIVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
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Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Kevin! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Great service. Done in a timely manner. Staff was very friendly and knowledgeable about my vehicle More

by Mccrary720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

Friendly. Professional. The staff is very friendly and professional. Scheduling an appointment was easy and my service was completed in a timely manner. More

by ccc120305
Recommend Dealer
Yes
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Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 21, 2023

The whole team seems to go an extra mile to make sure you’re satisfied and happy. That’s what all ways keep me coming back. More

by victorsfloors66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Harris
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Oct 24, 2023 -

Lynn Layton Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Victor! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

October 20, 2023

Adam was very knowledgeable, professional and pleasant unlike my experience with another dealership salesman in town! More

by aroudycowgirl1922
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam
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Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lynn Layton Chevrolet Team

October 20, 2023

Everything was great and wait wasn't bad! Service guys are good and checked with me on any add on services More

by DEB2609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Deb. Sincerely, The Lynn Layton Chevrolet Team

October 20, 2023

Friendly and quality service but 1 pm appt for oil change took about 2 hours. Very clean and organized dealership. I definitely get all my Chevrolet vehicles serviced there. More

by ERIC.HOWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in service 5 stars. Shawn in parts 5 stars.
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Oct 23, 2023 -

Lynn Layton Chevrolet responded

Thanks for your great review, Eric. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

October 19, 2023

Everyone was very helpful during my purchase experience. The salesman that helped me made things very easy and worked around my schedule well. More

by jst154323
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

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