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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,908 Reviews

1,908 Reviews of Lynn Layton Chevrolet - Service Center

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November 17, 2023

They were nice and courtesy. They processed my vehicle in a timely manner and i was well pleased with the outcome. More

by starkburl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

The entire group is easy to work with. I was notified when my parts came in and they complete the work ahead of schedule. George was fabulous. More

by erallen32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George - service rep
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for putting your trust in Lynn Layton Chevrolet! We pride ourselves in our service department’s ability to provide world-class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Took longer than expected. Took some people who came in after me Caused me to have to be late picking up my wife More

by JM17400
Recommend Dealer
Yes
Nov 20, 2023 -

Lynn Layton Chevrolet responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Lynn Layton Chevrolet Team

November 17, 2023

Received a quick oil and tire rotation service, which took less than one hour which is an improvement. More

by tori_norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Tori. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

November 16, 2023

This was my third trip to Lynn Layton’s service department, with my 2023 Colorado. I realize that the problems are a manufacturer issue and that the service department is doing the best they can t More

by LESADEAN4UA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I hope one of the names listed, was the service manager.
Nov 17, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. If you would like to discuss anything further, please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

November 16, 2023

A excelente place to take your vehicle with a a lot of helpful and respectful people I will highly recommend it. More

by maldonadochristopher51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Admas
Nov 17, 2023 -

Lynn Layton Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

November 15, 2023

Brought my 2011 truck in for airbag recall. They busted my dash all to pieces. When I ask him about it he said that's what happens when the dash is old and brittle. Not a good way to run a busi More

by bmadewell63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Davis
Nov 17, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing the details of your experience with us. At Lynn Layton Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Lynn Layton Chevrolet Team

November 14, 2023

I am satisfied with my oil change and tire rotation. Mike was very helpful and efficient. He is the best. More

by shannon.webster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Hello Shannon! It is great to hear about your recent service experience. We will certainly pass on your feedback to Mike and our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

November 13, 2023

Everyone was very friendly and polite during my visit there. I can’t think of anything that I would complain about, I was well pleased with my experience. More

by suefields80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And of course, Adam
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Sue, thank you for writing this amazing review for our team! At Lynn Layton Chevrolet, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Lynn Layton Chevrolet Team

November 13, 2023

Always good service and good communication. Would like senior discounts or discounts for General Motors retirees. Fast service. More

by meema6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

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