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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,830 Reviews

1,830 Reviews of Lynn Layton Chevrolet - Service Center

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September 30, 2023

Not fast enough it took 7 hrs to put a camera in my truck even when they call me to set up an appointment. More

by Pvega0392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

September 30, 2023

Service staff is very helpful and friendly. Love bringing my car in for service at Lynn Layton. More

by JENNIFER.CHAPPELL66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Lynn Layton Chevrolet responded

Hi Jennifer, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

September 30, 2023

Always great service. Friendly staff, no problems. Helpful with getting me back to work on time More

by HTERRI48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
Report | Print
Oct 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

September 30, 2023

Courteous,knowledgeable service In and out in amazing time. Courtesy transportation provided was very helpful. More

by pmoep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Lynn Layton Chevrolet. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Lynn Layton Chevrolet Team

September 30, 2023

I always come to Lynn Layton Chevrolet for my service needs on all of my Chevrolets!! They are great and very professional!! More

by CHUCK.YOUNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input, Chuck. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

September 30, 2023

Professional, pleasant,clean , good waiting room, good coffee and cold.water, ready to answer questions. A reasonable waiting time. More

by dandhgofish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

September 28, 2023

It was ok, but an hour for a simple serving seems a little too long. More

by GARONH53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

September 28, 2023

Polite, informative about what was being done. Short wait time and good waiting areas. Carried you to desk and had car waiting when you got through. More

by gary.norwood422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2023 -

Lynn Layton Chevrolet responded

Gary, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Lynn Layton Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Lynn Layton Chevrolet Team

September 27, 2023

I have always received great service at Lynn Layton. The salesman was very professional and courteous. Every time I have taken car in for servicing the experience has been great. Everyone was friendly a More

by CDMORRIS0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2023 -

Lynn Layton Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

September 26, 2023

Aaron Babbitt, my Service Advisor, was great! The mechanic who worked on my car did a great job on my car, also. Thanks guys! More

by HCWELLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Babbitt
Report | Print
Sep 27, 2023 -

Lynn Layton Chevrolet responded

We appreciate your kind words about our service team. Thank you for choosing Lynn Layton Chevrolet for your vehicle needs. Sincerely, The Lynn Layton Chevrolet Team

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