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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,916 Reviews

1,916 Reviews of Lynn Layton Chevrolet - Service Center

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October 31, 2023

No problems. Danny did a great job as always. Need a designated area for oil change customers only. More

by Budsspinnerbait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

October 31, 2023

Routine oil change complained about a light on shop said was low tire indicator and would check light still on no mention of checking light I will continue to use Lynn Layton More

by cparker1927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician who changed oil did not check tires
Nov 02, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

October 30, 2023

Great dealership! Best place in North Alabama to buy a vehicle from! Keep up the good work! More

by tomlesliezab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Welborn is the best!
Nov 01, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

October 29, 2023

I had dropped off my Malibu Thursday evening and requested service for Friday. I was notified by George at 8:30 that the service was complete. When I arrived, I asked if there was any way that I cou More

by CEKITCHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Davis and George.
Oct 31, 2023 -

Lynn Layton Chevrolet responded

We appreciate your kind words about our service team. Thank you for choosing Lynn Layton Chevrolet for your vehicle needs. Sincerely, The Lynn Layton Chevrolet Team

October 28, 2023

Very professional, took care of my service needs. Very professional staff and very kind to customers More

by TAMMYEM3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Tammy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

October 28, 2023

George Swann in the service center always gets me taken care of professional and punctual More

by MEBERC_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
Oct 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

October 28, 2023

It met my needs and was so nice , had an app but they said they would work me in an did More

by GLENDAWIX01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George swann
Oct 31, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business, Glen. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

Dealership very friendly and easy to work with. Easy to schedule service appointments when needed. More

by SHEILA19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get their name
Oct 30, 2023 -

Lynn Layton Chevrolet responded

We can’t thank you enough for writing this awesome review for our dealership, Sheila! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

The service department was all very nice this time. Appreciate their work and I will continue using them. More

by rhondakpowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Rhonda, thank you for your kind words. We feel our service department is what makes Lynn Layton Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Lynn Layton Chevrolet Team

October 27, 2023

Waited two hours for an oil change. Came before lunch at approximately 9:30-10am and was informed to come back at 1:30. Came back at 1 and stayed until 3:15 and had to leave without get More

by Stacey Cross
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Lynn Layton Chevrolet responded

Thanks for your review, Stacey. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're not happy to hear that your time with us has been less than stellar. Your information will be passed along to the appropriate teams and we will be in touch shortly. Sincerely, The Lynn Layton Chevrolet Team

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