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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,863 Reviews

1,863 Reviews of Lynn Layton Chevrolet - Service Center

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August 17, 2023

Pam was easy to work with and very helpful. We had all paperwork done before I arrived onsite to test drive. More

by ryan@danmarktech.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

August 17, 2023

This dealer ship could be more honest on the time it takes to get your car done and do better on wasting consumers time and money More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Aug 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us. Here at Lynn Layton Chevrolet, we work hard to process everything as efficiently as possible. We appreciate your feedback. If you would like to discuss more details with us, please contact us directly. Sincerely, The Lynn Layton Chevrolet Team

August 17, 2023

Very quick, professional service. Could not be more pleased. Been doing business there for years. More

by nroby7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

August 15, 2023

Great professional attitudes from the staff and and service advisors. The sales team on Saturday assisted me greatly, they were wonderful. More

by rwiley63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Lynn Layton Chevrolet Team

August 14, 2023

I only wish the company/mechanical department actually cared about the individuals who purchase and return their vehicles to be maintenanced. I won’t buy another car nor return my vehicle to be fixed afte More

by Cham171
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lynn Layton Chevrolet responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact us at your earliest convenience so we can discuss this further. Sincerely, The Lynn Layton Chevrolet Team

August 14, 2023

They had my truck for 8 days. It has an issue with starting due to a computer component. They called me and said it was ready for pick up. $450 dollars, most of that was for a bat More

by austin8206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron
Aug 16, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 14, 2023

The workers in the service area are wonderful. They are very good at explaining what is going on. More

by MILL1THRU5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2023 -

Lynn Layton Chevrolet responded

Hello and thank you for your kind words. We are very happy to hear that the service team was so attentive during your visit to our dealership and that they gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 13, 2023

dropped car off on Thursday Aug. 3 for service and replace actuator. (fairly simple repair) was not ready until Friday, Aug. 10. Feel like I was overcharged for the part and labor ( More

by CHARLIETGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cant remember
Aug 15, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

August 13, 2023

A honest dealership with good prices and good people running it. That will treat you like family! More

by KEITHDEVANEY54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2023 -

Lynn Layton Chevrolet responded

Thank you for recognizing your experience at Lynn Layton Chevrolet. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, The Lynn Layton Chevrolet Team

August 12, 2023

They had my car for 2 weeks never could give me a straight answer on what was wrong with my vehicle we finally just picked it up the service for some reason at the service dept has went downhill we a More

by Megmstng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

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