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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,863 Reviews

1,863 Reviews of Lynn Layton Chevrolet - Service Center

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August 10, 2023

They did things great and quick and even tried to save me from having to use them at all. My only complaint about this is Chevrolets update failed and I had to pay to get it fixed. Sounds kind of fishy to me More

by WHITLEYSOMMER07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

Lynn Layton Chevy is doing well. The service department is busy. Really busy. I had my restraint system repaired but it remains alarming when a passenger rides in front seat. I hope More

by BKELLEY6234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service technicians
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Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We'd like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

Great service and vehicle was ready when promised. Love the new service manager,George, he has totally improved the service department. More

by DBROWN52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
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Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

They do all my service work and service personnel are friendly and helpful I will be back More

by bbbracken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

Issue not fixed, now I have to take back in for a Manager ride along , More

by Newlyjhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

I did have someone with a slight attitude when I pulled into drop my car off for the oil change but other then that my service was wonderful. More

by barryj64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Hazle
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. Feel free to contact us if there is anything you would like to discuss. Sincerely, The Lynn Layton Chevrolet Team

August 10, 2023

Got great service. Did not. Have to wait very long. Service dept. Very good and the employees. Very friendly. More

by littlepuddinq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Harrison
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2023

they are always willing to help fast friendly, and courteous. Great service work as well. More

by JEFFPETERSEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Jeff. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2023

So far a good place to deal with I have purchased 4 new in the last 24 months from them More

by crash95541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

August 09, 2023

They were very courteous & friendly & I was in & out. They put down the mat to keep my floor clea. More

by bevpahl50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

Aug 12, 2023 -

bevpahl50 responded

You’re welcome & I appreciate the great service.

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