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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,862 Reviews

1,862 Reviews of Lynn Layton Chevrolet - Service Center

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August 04, 2023

I live 1 1/2 away they always try to accommodate me when I call for a appointment More

by WANDA21250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in service, Gary Ray
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out, Wanda! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

August 04, 2023

Took my vehicle in to repair or replace sunroof. Was told there was a new sunroof person to work on them. Dropped it off Aug 3 . Service dept called to tell me they decided they didn't want to work More

by yhightower04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady was unprofessional and un friendly
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Lynn Layton Chevrolet Team

August 04, 2023

Great people to deal with. They are always there helping you with the best deal possible and they make you fill like family More

by MGOODE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

August 04, 2023

Anytime I go they're ready to work with you I'll give you the best deal they can More

by HERBM
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lynn Layton Chevrolet responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, The Lynn Layton Chevrolet Team

August 04, 2023

Had appt at 1:00 to get truck serviced. One hour later I was leaving. More

by thomaslawson31
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

Aug 08, 2023 -

thomaslawson31 responded

Purchased my 2023 truck from Lynn Layton. Sales staff was very professional.

August 04, 2023

I have been getting my work done here for several years now and I have not been disappointed one time. Would highly recommend. More

by marketa.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Marketa, we cannot thank you enough for your wonderful review of Lynn Layton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lynn Layton Chevrolet Team

August 04, 2023

Parts needed to be ordered so I had to leave my car. Very convenient shuttle service that took me home. Driver was professional. I called 2 days later, twice for an update. Each time was told someone wo More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Lynn Layton Chevrolet responded

Mary, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

August 03, 2023

Made a appointment for 8-1-23 8:00 had it there 7-31-23 5:30 called 8-1-23 at 3:30 they had not even looked at it. They called 8:00 on 8-2-23 and told me it was something different wrong with it that I was More

by LEONARDR42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing this review regarding your experience with us. We would like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

August 03, 2023

Our salesman, Bob, was super helpful and we felt no pressure. We were given a beyond fair trade-in value and great price on our new vehicle. More

by zludmun
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

August 03, 2023

Service was fast and as needed. Personnel was friendly and ready to help. Thank you service personnel. More

by rmccraney2304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lynn Layton Chevrolet Team

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