Back

Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,819 Reviews

1,819 Reviews of Lynn Layton Chevrolet - Service Center

Sort by
July 21, 2023

Service was fast after they got my truck took back. I had called and set appointment for 10 am and did not get vehicle looked at till almost 1 pm More

by jhfarley5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

July 21, 2023

Service advisor (George) is outstanding. Prompt diagnosis of several issues we were observing, followed by thorough repair and associated maintenance. Throughout the process he kept us awa More

by BEVOMAN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Lynn Layton Chevrolet responded

Thank you for the awesome feedback! You're right, George is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Lynn Layton Chevrolet Team

July 20, 2023

Bob and Chris did a very professional non pressure sale and I will buy again from them More

by NA0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Lynn Layton Chevrolet Team

July 20, 2023

I took it in with a check engine light and the code of a misfire and they called the next day to say it needed an intake cleaning. My truck is barely 3 yrs old oil changes on time and after I called my husb More

by LLVOLLEYBALL13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 20, 2023

Everyone was super nice and courteous. Went out of their way to offer help. Awesome More

by tlwrig007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Rippen
Jul 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Lynn Layton Chevrolet Team

July 19, 2023

Recalls were repaired and chip for heated steering wheel finally came in. I have had the truck for 14 months More

by RTTURN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Lynn Layton Chevrolet responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Lynn Layton Chevrolet Team

July 19, 2023

The personnel is always friendly. You have that feeling they will take care of your vehicle. More

by LYNNHOWZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

July 19, 2023

Lynn Layton’s service is great. They always take care of our fleet. They communicate and let us know upfront cost and time frame for getting vehicles back on the road. More

by Jacksonplumbing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2023 -

Lynn Layton Chevrolet responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Lynn Layton Chevrolet. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Lynn Layton Chevrolet Team

July 19, 2023

Been dealing with Lynn Layton for years. I have always felt good with their service. More

by myersjack79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Aldridge
Jul 20, 2023 -

Lynn Layton Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

Jul 21, 2023 -

myersjack79 responded

Very good service every time Myersjack79@gmail.com

July 19, 2023

Clean, friendly and accommodating staff. Respectful of my time and busy schedule. Always a pleasure doing business with Lynn Layton Chevrolet. More

by stuart.tanksley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Swan; Aaron Babbit
Jul 20, 2023 -

Lynn Layton Chevrolet responded

Your review brightened our day, Stuart! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, The Lynn Layton Chevrolet Team

...
153
...