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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,819 Reviews

1,819 Reviews of Lynn Layton Chevrolet - Service Center

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July 16, 2023

The service was acceptable. I came in for a factory airbag replacement. I was expecting a longer waiting time. The wait was 1hr. More

by 09 Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

July 16, 2023

Aaron was great and responsive. The team fixed my vehicle in a timely manner. Would definitely recommend this crew. More

by Twill2138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Jul 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

July 16, 2023

The service department was extremely busy, but they made the time to change my oil that day so I didn’t have to come back the next morning!! More

by TAMMY3170
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 15, 2023

George is top notch customer service representative and try to deal with him every time I come in. More

by JGPEEBLES
Recommend Dealer
Yes
Employees Worked With
George
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Jul 18, 2023 -

Lynn Layton Chevrolet responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Lynn Layton Chevrolet Team

July 15, 2023

Billy handled everything in a professional manner from estimate to contacting the other party insurance to cover repairs. Gave me good service and the body shop guys did a great job! More

by FrednMelly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy handled my estimate and repairs…. Excellent job!
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Jul 18, 2023 -

Lynn Layton Chevrolet responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Lynn Layton Chevrolet Team

July 15, 2023

Work done was great. Time it took not great. They had my car 2+ months More

by MARGARET.CATALINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Lynn Layton Chevrolet responded

Margaret, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

July 14, 2023

Always on time and get vehicles in and out quickly. They always do a great job More

by waf_1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 14, 2023

Always friendly and helpful and seem happy to answer my questions. I always use Lynn Layton Chevrolet for my vehicles. More

by Kellye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Jul 17, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

July 14, 2023

Bought 2012 Corvette Grand Sport new from the dealership in August 2012. Service Always Excellent! More

by TENNESSEEHILLBILLY442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lynn Layton Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Lynn Layton Chevrolet Team

July 14, 2023

Everyone was courteous and friendly everything was clean coffee was good good job service was good thanks More

by harbry66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 17, 2023 -

Lynn Layton Chevrolet responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lynn Layton Chevrolet again! Sincerely, The Lynn Layton Chevrolet Team

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