Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,866 Reviews

1,866 Reviews of Lynn Layton Chevrolet - Service Center

Sort by
July 09, 2023

Body shop is the worst. You have to call repeatedly and leave messages with no response. Ending up calling me Layton to get them to communicate More

by tlc465710
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy in Auto Body
Report | Print
Jul 13, 2023 -

Lynn Layton Chevrolet responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, The Lynn Layton Chevrolet Team

July 09, 2023

I been there for 25 + years I thank that means I am happy keep up the good work. Paul More

by p64stevenson
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Lynn Layton Chevrolet Team

July 09, 2023

The people were curious and fast . The wait was not bad.Waiting lobby was small but clean. More

by b56gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review! We greatly appreciate your feedback and hope to welcome you back to our dealership soon. Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

They are very helpful in anyway they can be really clean office and shop employees are nice also More

by billdaws40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Lynn Layton Chevrolet again! Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

Great customer service! They take care of everything for you. I always use Lynn Layton. More

by z71tread
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

I had a great experience Lynn Layton has always took care of my car for years. More

by VERNEICA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

Excellent Service! It was a pleasant experience. The Staff was friendly and helpful and the wait time was quick. More

by 4LISAJAMES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

In and out in 30 minutes. Can't ask for anything faster. Service was plenty fast. More

by BIGTEDHOLLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 08, 2023

Fast and friendly with a very comfortable longe with coffee and water while you wait More

by Indianoutlaw2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2023 -

Lynn Layton Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Lynn Layton Chevrolet Team

July 07, 2023

Communication on repair work was terrible. 20 miles after driving away from dealership same check engine light came back on with same message. $188 PAID FOR NOTHING More

by raydh0808
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2023 -

raydh0808 responded

???

1
...
162
163
164
...
187