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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,804 Reviews

1,804 Reviews of Lynn Layton Chevrolet - Service Center

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June 25, 2023

I can get cheaper rates from another dealership that I have not been as loyal to. More

by KISHA.BARRETT
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Lynn Layton Chevrolet responded

Kisha, we appreciate you bringing this to our attention. Please contact us directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and we look forward to hearing from you soon. Sincerely, The Lynn Layton Chevrolet Team

June 24, 2023

Outstanding service… service writer did a great of getting my vehicle in and as scheduled More

by JEFF.RIPPEN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Lynn Layton Chevrolet responded

Jeff, your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2023

Aaron was very prompt and courteous in resolving my service issue. Great guy! Everyone greeted me to ensure that I was helped l. More

by tjpayne79
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Aaron- service Department
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Jun 27, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2023

Very good service I would recommend the service department over all price is reasonable love it More

by HEYWARD.HARGROVE03
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 27, 2023 -

Lynn Layton Chevrolet responded

Heyward, we cannot thank you enough for your wonderful review of Lynn Layton Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Lynn Layton Chevrolet Team

June 24, 2023

Difficulties getting information regarding vehicle service. George attempted to assist, yet it took a while to reach him or the service department. I highly recommend a person available to answer t More

by tcurtis
Service Price Transparency
Recommend Dealer
No
Employees Worked With
George in Service.
Report | Print
Jun 28, 2023 -

Lynn Layton Chevrolet responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to us directly whenever you have a free moment as we’d like to hear more about what happened and work together to come to a resolution that improves your experience.

June 23, 2023

Thank you thank you for being on time for our appointment time it is much appreciated More

by LCHSSUB1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Always friendly, courteous and knowledgeable. I never have to bring my vehicle back a second time. More

by matrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Very knowledgeable, friendly, and courteous. They always fix my vehicle right the very first time. More

by matrutherford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Kept my vehicle 13 days and never fixed it. I got the vehicle home and looked on the internet for the solution. More

by MICKEYLETSON
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

Mickey, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

June 23, 2023

Recall notice for Chevrolet Spark. Made appointment for repair. Will be scheduled when part comes in. More

by tjwomack81
Recommend Dealer
Yes
Report | Print
Jun 26, 2023 -

Lynn Layton Chevrolet responded

We appreciate you for letting others know about your experience, Tj! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Lynn Layton Chevrolet Team

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