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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,840 Reviews

1,840 Reviews of Lynn Layton Chevrolet - Service Center

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July 03, 2023

The service people were great to me as well as the sales people. They helped me with my discount packages More

by MARKXRAY45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Milligan (Nikki)
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Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Lynn Layton Chevrolet Team

July 03, 2023

Quick, courteous, professional, priced reasonable. Enjoyed my visit to this mechanic at the dealership. Thanks More

by benjamin.hardy0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 06, 2023 -

Lynn Layton Chevrolet responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Lynn Layton Chevrolet, we value our customers and we look forward to seeing you down the road. Sincerely, The Lynn Layton Chevrolet Team

July 02, 2023

Made first appointment, not told of service backup until I got there. Rescheduled. Told they had part would get vehicle back same day. Did not happen. Told next day, did not happen. Third Told mechanic day More

by Pepper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
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Jul 05, 2023 -

Lynn Layton Chevrolet responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. We would appreciate the opportunity to discuss your time spent with us. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

They are always nice to me,don’t look at me like a crazy old woman! More

by katmwat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Lynn Layton Chevrolet responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

The new a/c compressor that cost over $1,000. 00 does not work, and it should have been tested before releasing it to us. More

by mojudith144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recall.
Report | Print
Jul 03, 2023 -

Lynn Layton Chevrolet responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

The employees are very friendly and kind to everyone. They make you feel very comfortable More

by MaryHoward339
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Lynn Layton Chevrolet responded

Mary, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

Great dealership great people’s to deal with everyone at Lynn Layton is nice treat you great!! More

by stan1023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2023 -

Lynn Layton Chevrolet responded

Stan, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Lynn Layton Chevrolet Team

July 01, 2023

Always willing to help. Very kind, courteous. George, Wesley and Bobby went above and beyond to help me on the spur of the moment. More

by Kmckelvy58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2023 -

Kmckelvy58 responded

Thanks to George, Wesley and Bobby in the Service Department.

Jul 02, 2023 -

Kmckelvy58 responded

Thanks very much to George, Wesley and Bobby for helping me Friday. You saved me. I greatly appreciate your help.

June 30, 2023

Always friendly and respectful service with great accommodations for waiting or drop off by appointment or drive up time permitted More

by JACKSONLANDERS3
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2023 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Lynn Layton Chevrolet Team

June 30, 2023

very good service dept. quick service clean waiting area,I have bought several new cars from them and used there service dept for several years. More

by LELONHENSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Lynn Layton Chevrolet responded

We're thrilled to receive your positive review! Thank you for choosing us, and we look forward to serving you again. Sincerely, The Lynn Layton Chevrolet Team

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