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Lynn Layton Ford

Decatur, AL

4.7
665 Reviews
Lynn Layton Ford, Inc. is your trusted Ford dealership in Decatur and the reason why our loyal customers keep coming back. We offer an extensive new and pre-owned inventory, as well as lease specials, finance options and expert auto service. We are dedicated to providing exceptional customer service and being an integral part of our community. We look forward to seeing you soon!
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3300 U.S. 31

Decatur, AL

35603

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Showing 665 reviews

July 28, 2023

Dropped vehicle off that morning with an 8 o’clock appointment and wasn’t ready until 4:30 that afternoon. Why did it take so long?? Oil change and front end alignment More

by dsm8258
Recommend Dealer
No
Employees Worked With
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Service department has always been very professional but friendly. They have always answered any questions I had. Just had my 125,000 service done. More

by Drhunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Always great service at Lynn Layton, why this is the sixth car I've bought here! More

by DEB17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2023

I was able to have the work done that I needed the day I brought the vehicle in. My questions were answered. More

by A81452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The service department has always done the needed work promptly and professionally. I have never been disappointed with their service. More

by GMTURNER66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2023

The problem was with a new truck. Lynn Layton fixed problem. We are pleased with service. More

by mlaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Lynn Layton has always done exactly what they say they will do, and Joe Miller is one of the best that I have ever dealt with he definitely knows what he is doing. More

by ghawkins28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Great people great service great prices great customer service just an all around great dealer ship!!! More

by JEREMYSLOCKANDKEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Black
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2023

Sales people are easy to deal with. The service department is very helpful and prompt More

by robert.houk67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 15, 2023

Very good service. Enjoyed the mobile service. I will use the service again when I am in need. More

by terrydow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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