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Lynn Layton Ford - Service Center

Decatur, AL

4.6
387 Reviews

387 Reviews of Lynn Layton Ford - Service Center

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September 01, 2025

SERVICE WAS TIMELY AND EASY. BRAD COORDINATE WELL. WE PREFER QUICKLANE DECATUR. THANKS FO ANOTHER GOOD SERVICE EXPERIENCE. More

by Tom H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad at Quicklane
August 30, 2025

Loved working with Shad. He is a deal closer. Dealership had vehicle I was looking for. More

by PHILLIP_JAMES
Recommend Dealer
Yes
Employees Worked With
Jack Payton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shad Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Would not answer calls or return messages. Took one full month to bring bronco from lot to shop to even look to see what problem was. Assumed he knew what problem was but was incorrect in assu More

by JEREMY@PHILLTECHLLC.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glenn Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

Easy to work with,great attitude. Very eager to help with your vehicle. Always a smile More

by rescuedogmom63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2025

I was excited to purchase a 2024 F350 Truck as the start of a new era with my company to replace the Dodge Ram branded trucks. Unfortunately, upon receiving the truck we began to have issues with our traile More

by blangley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

Dealer accepted vehicle with no appointment and quickly and efficiently performed the service as requested. More

by garyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2025

Service techs did a great job and explained all work performed. In and out in 90 minutes! More

by HHRK01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

Brought my F-150 in for oil consumption check and service. This was completed in a timely manner as expected. More

by TWMOSLEY60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2025

They were very nice Gave me a nice rental to drive while they were fixing mine Very professional More

by DEBRATANKERSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
August 04, 2025

They are always friendly and get the job done correctly the first time with minimal wait time. More

by DOUGSONJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad at quick lane
1
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