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Lynn Layton Ford - Service Center

Decatur, AL

4.6
357 Reviews

357 Reviews of Lynn Layton Ford - Service Center

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March 30, 2024

Service is excellent. Staff is trustworthy, very friendly, and very efficient. Always receive great care. More

by BOYD924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

I was worried my glovebox door would not be covered. But after explaining to th service department, they ordered the door and installed it under warranty. Super dealership !! More

by 2HAMOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bolding. & Glen in Service
March 29, 2024

I was so at ease at how Brian took control of my tragic car wreck and took action immediately to help me and my situation. Hats off to the team for doing an amazing job and service. Much appreciated and th More

by DEBBIELOVESBITZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

After finishing oil change they parked the car where there is alot of debrey on the ground, now my right front tire is leaking air and needing to get repaired. More

by RICHARDCHALUSRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rohr
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Great service as always. They installed my mirror in a short time and got me back on the road quickly. Many thanks to Brian and the technicians who worked on my truck. More

by Garylynnporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker
March 28, 2024

I was able to change my appointment from 04/22 to 03/26. Car was diagnosed and promptly taken car of . More

by Nancy Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Service representative was friendly and laid back. But quickly got my trucks processed in and service started. More

by clvaughn764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Special thanks to Glen Smith and service technician Cody for handling my oil leak issue. Kept me informed throughout the repair process and fixed my oil leak. They were both very professional. More

by CAMPBELL.GARY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith and Cody
March 23, 2024

Fast, friendly and efficient service! They found an issue I didn’t know I had and made the necessary repair. Very satisfied! More

by SFIELDS57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Nichols
March 22, 2024

Quick service completed. Thank you. Seats and carpet were covered, to keep them from getting dirty. More

by BRADANDKIMBERLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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