Back

Lynn Layton Ford - Service Center

Decatur, AL

4.6
370 Reviews

370 Reviews of Lynn Layton Ford - Service Center

Sort by
April 02, 2024

No last minute surprises, this is our 7th vehicle. No hidden fees and 10-15k upcharges for Mavericks. Sales and service always go above and beyond. Will continue driving out of my way rather than use More

by DEB17
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Drake, Austin Craft
March 31, 2024

Did great Just had a little issue when I called the first time about 2 recalls on my F150 no one returned my call so I called back 2 weeks later and they got right on it More

by HEARDBACKHOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile service
March 31, 2024

Refused the repair because of higher labor charges. When a repair costs almost more than the value of the truck, I had to decline the work and find a cheaper alternative. More

by DAVEBRILEY54
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

I was worried my glovebox door would not be covered. But after explaining to th service department, they ordered the door and installed it under warranty. Super dealership !! More

by 2HAMOPS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Bolding. & Glen in Service
March 30, 2024

Service is excellent. Staff is trustworthy, very friendly, and very efficient. Always receive great care. More

by BOYD924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2024

I was so at ease at how Brian took control of my tragic car wreck and took action immediately to help me and my situation. Hats off to the team for doing an amazing job and service. Much appreciated and th More

by DEBBIELOVESBITZIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

After finishing oil change they parked the car where there is alot of debrey on the ground, now my right front tire is leaking air and needing to get repaired. More

by RICHARDCHALUSRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Rohr
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Great service as always. They installed my mirror in a short time and got me back on the road quickly. Many thanks to Brian and the technicians who worked on my truck. More

by Garylynnporter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Baker
March 28, 2024

I was able to change my appointment from 04/22 to 03/26. Car was diagnosed and promptly taken car of . More

by Nancy Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Presley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2024

Service representative was friendly and laid back. But quickly got my trucks processed in and service started. More

by clvaughn764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
16
...