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Lynn Layton Ford - Service Center

Decatur, AL

4.6
387 Reviews

387 Reviews of Lynn Layton Ford - Service Center

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August 02, 2025

Great place - Great people to work with. Always friendly and ready to talk with you about your trouble More

by VDRAKE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2025

Joe and team were great work with. Very helpful and informative. I will be back. More

by RICHMONDH41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

Customer service people are very rude as they do not acknowledge you when you are standing there. More

by CHAnda Hutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Presley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rohr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

The service was completed as expected. The men were professional and friendly and completed the work very quickly. I would recommend Lynn Layton Ford. More

by jerrystrasser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2025

Good customer service. AC was thoroughly checked and repairs were done as necessary. Work was completed on time as promised. More

by DAVIDFIELDS5956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

All ways good customer service With Joe and Glenn in service And Mari and Justin in mobile service. More

by JOHN.KLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mari/and Justin
July 22, 2025

Scott was excellent to work with on my truck purchase. He provided all the numbers for my trade-in and financing promptly and answered every question I had. I couldn’t have asked for a better experience. More

by Jsheets2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney
July 20, 2025

Great service. Always taking care of my vehicles. The service guys always perform well and update for any recommendations. More

by WH3006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2025

my experience with Glen in customer service was grate and i'm well satisfied with all repairs and ser.vice More

by BGEORGE2968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Glenn Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2025

Jim and crew were great as i have come to expect. Truck performs well and I plan to continue to maintain it with Lynn Layton service department and Quick Lane. More

by RWCMONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Rohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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