32 Reviews of Lynnes Nissan Subaru - Service Center
I have been going to this dealership for a few yers now and have had more problems with my car than previous subarus that got serviced at different dealerships. A strange coincidence. On my last trip las and have had more problems with my car than previous subarus that got serviced at different dealerships. A strange coincidence. On my last trip last week, I paid hundreds for their 120K mile service, which includes servicing the battery. Two days later, my car would not start and I called AAA who told me the battery was dead. They showed me a diagnostic showing the battery voltage level before and after the new battery. Not only did Lynnes Subaru not provide any detail/reports on what they found during the service, they obviously did not bother to check the battery or clean its connections (and who knows what else they did not do). I was charged for work that was not performed, the worst of all dealership sins. I will never again go to them for service and will file a complaint with BBB, etc. And they also do not list a manager on their website - don't want to be reached. I wonder why. More
Once you buy the car, you can forget about getting good service. I called there several times for an oil change, they put you on hold and NEVER come back. After my 3rd call and holding for over 6 minutes service. I called there several times for an oil change, they put you on hold and NEVER come back. After my 3rd call and holding for over 6 minutes for the third time, I then called back again and got into an argument with the service manager. He told me they are short on help and don't have enough employee's to cover the service phones. CAN YOU imagine that? Then they have the nerve to wonder why you're so upset after you've spent all that money on a car. Horrible Customer Service.. Horrible. IF YOU DO HAVE TO GO THERE, ASK FOR ANTHONY~! HE'S THE ONY ONE WHO KNOWS WHAT HE'S DOING. More