We recently visited Lynnes Nissan to test drive a Ford Explorer Sport that we were interested in.
The test drive was great but when it came down to meeting with the Sales Manager and negotiating pricing on the vehicle that has been there since 08/10/2017 with an original asking price of $32,995 that is when things got extremely fuzzy.
At the time of our visit the asking price was $28,980 we presented an offer to reduce about $1200 off of the asking price. It was almost as though it was a joke that we were trying get an additional price drop on the vehicle to the Sales Manager, it was stated that he had already dropped the price, but let's be honest the price drop is due to how long the vehicle has been sitting on their lot and they are losing money each and every day it does not sell. Our intelligence was insulted on numerous of occasions when dealing with the Sales Manager. First off he attempted to let us know that he drives ever used vehicle on the lot to his home which is 100 miles away to ensure that there are no issues with the vehicles and advised that during the drive he discovered that the vehicle needed new brakes, which Lynnes Nissan added new brakes to the Ford Explorer therefore the $699 dealer prep fee they were trying to charge and not come down on covered new brakes but also a powertrain warranty he was offering. The vehicle did not have new brakes installed, in fact the brake rotors were only resurfaced and everyone should know that powertrain warranties are covered by the original manufacturer up to a certain year and mileage, for Ford the powertrain warranty covers 5/yr 60,000mi powertrain and let's be honest a dealer prep fee should only be between $100 - $400 especially if new brakes were not added to the vehicle. They also markup the vehicle registration fee by an enormous amount, we were quoted $545 for registration fees and when we questioned the fee we were told that if it doesn't come out to that amount we would get a refund check, which I highly doubt. Let's be honest a new tag shouldn't run you anymore than $275 and that's on the high end. The documentation fee was going to be $599, I get it preparing the packet is time consuming but not $600 dollars worth.
After all was said and done we walked away from the table and went and purchased a new luxury vehicle from elsewhere and the experience at that dealership we went to was extremely better and we were not taken advantage of with pricing. Everything is supposed to work out how it should and we are glad that it didn't work out at Lynnes Nissan. Funny thing is we walked in with our own financing well above what was being asked at Lynnes Nissan which would have been an easy sell for them but they were too worried about taken advantage of educated consumers.