Lynnwood Honda

Go there with your husband, especially if you are an asian woman. Otherwise they will smile at you, bring a tool box pretending checking for you, and sell you a wheel unlock without any explanation – ya asian woman. Otherwise they will smile at you, bring a tool box pretending checking for you, and sell you a wheel unlock without any explanation – yah, the only set matches to your wheel has to be custom ordered so the one you just bought won’t work. But they want to make money from you since you walk into their door. When you return they will smile at you say “oh you have the bolts that included in this set”. Yah I still have to break the lock and, what about the wheel unlocks on other 3 wheels on my car? That’s what I encountered today. Yah, they had a nice attitude, brought a box tried every unlock pieces in the toolbox, then just wrote down whatever a part number feels like to be, collecting the money and You Go! It was not until I came back from the tire technician they smiled at me again: “you have to special order and it takes two weeks”. Why didn’t they explain it to me in the first place? They still smile at you – “Got Ya”. What if my car died on the road because of a flat tire? I don’t have to say further more. This is not the traditional American customer service attitude. This is un-spoken discrimination to woman and non-Caucasian, a small percentage yet the discrimination is there. More

Mark Baker is the epitome of a car salesman. Mark is the perfect example of what every car salesman should be. Mark took the time to explain the vehicle features and the purchase process in detail. All perfect example of what every car salesman should be. Mark took the time to explain the vehicle features and the purchase process in detail. Allowing me to ask many MANY questions over the course of the 3 visits I had with him at the dealership. It is obvious that Mark has exceptional knowledge of the Honda CR-W EX-L and answered all of my questions with confidence - and didn’t even mind if I asked the same questions more than once. Mark made my purchase of the Honda CR-V an easy decision, by treating me with respect and taking the time to make me feel like a valued customer. Mark’s choice to toss in personal aspects of life helped to make me feel at ease, talking about the Honda Company, how he personally owns Honda vehicles and even sharing about the 1981 Honda sitting in the show room. The very same Civic and year that I purchased my first Honda. I’m very happy with my purchase and the exceptional customer service Mark provided. Thank you, Marti Montgomery More

My son and I had a very pleasant experience buying a new car from Lynnwood Honda. Bob helped us find the right car for me. He was knowledgeable, treated us fairly, and was very honest in answering our quest car from Lynnwood Honda. Bob helped us find the right car for me. He was knowledgeable, treated us fairly, and was very honest in answering our questions. My son is very pleased with the car and the price. I don't think he was expecting to have it all go so smoothly! Both Martin and Glenn in the service department were very friendly and helpful as well. I do recommend Lynnwood Honda! Phrona Beeninga More

This was the best experience I have ever had. We have purchased at least 10 plus cars over the last 25 years and this was, by far, the best experience. They were kind, friendly and gracious. I would hig purchased at least 10 plus cars over the last 25 years and this was, by far, the best experience. They were kind, friendly and gracious. I would highly recommend them to everyone. More

I traded in a used car and bought a new Honda Odyssey in under 2 hours, after an initial visit of about 15 minutes and a couple of emails regarding details on the buy and sell sides of the deal. I have bou under 2 hours, after an initial visit of about 15 minutes and a couple of emails regarding details on the buy and sell sides of the deal. I have bought new cars from Subaru and Acura previously and neither experience even came close to my experience with Joe Burgos at Lynnwood Honda. If everybody was like working with Joe Burgos at Lynnwood Honda, car dealers wouldn't have the reputation they have. More

Beth Daniels is an outstanding saleswoman. We purchased a new CRV from her at Lynnwood Honda and the entire process was flawless. Beth is honest, competent, personable and very importantly, she is knowled a new CRV from her at Lynnwood Honda and the entire process was flawless. Beth is honest, competent, personable and very importantly, she is knowledgable of her inventory and product. She is wonderful to work with. We agreed upon a price on the internet. Once we arrived at the dealership, she honored that exact price and walked us through the process effortlessly. She clearly explained each step of the purchase process and was our total advocate along the way. Tom Dunning, finance department, was also wonderful to work with and he, too, explained the purchase and trade-in agreement and figures with complete knowledge. We have bought many cars and this, by far, was the best "car-buying" experience that we have ever had. Thank you, Beth and Lynnwood Honda!! Beth, you are great! More

I would highly recommend Lynnwood Honda for their hard work and good customer services. The employees are very helpful and I am fully satisfied with my transaction with Honda. work and good customer services. The employees are very helpful and I am fully satisfied with my transaction with Honda. More

Bobby was very understanding of my needs, spent as much time as I wanted to answer all my questions and definitely made the experience of buying a car wonderful. I have never purchased a new car so this w time as I wanted to answer all my questions and definitely made the experience of buying a car wonderful. I have never purchased a new car so this was a big decision whether to go new or used. More

Mark Baker's approach was not like any other sales people we met. He was not pushy and was friendly and laid back. We appreciated his style and he took care of us very well. We highly recommend him! O people we met. He was not pushy and was friendly and laid back. We appreciated his style and he took care of us very well. We highly recommend him! Only thing we regret is that he did not play trumpet for us when we bought a car!!! More

i am a 65 year old curmudgeon who has bought a car every 5 years for the last 50 years. my experience with Beth Daniels was the only time i have ever dealt with a car salesperson that the experience was ple 5 years for the last 50 years. my experience with Beth Daniels was the only time i have ever dealt with a car salesperson that the experience was pleasant. when i buy a car i research every vehicle i can afford for months before i purchase. i usually know more about the car and the going prices than the salesperson. i walked out of the local ford dealership and was asked by the salesman at wilder honda to deal with someone else after i caught both of them flat out lying to me and called them on it. my experience with beth daniels was totally different. straightforward, honest, no xx. a fair price right off the get-go. no pressure or hype. she contacted me after i inquired about a particular car in their inventory over the internet. she called me and quoted me a price and gave me a valuation of my trade in using my opinion of condition and mileage as a basis of the offer. right away the amounts were acceptable, fair and had a combined difference of over $3000 from what i was quoted as the first offer by two other dealers on the exact same car. i accepted her first offer over the phone and arranged for her to come in on her day off to meet me. i drove literally through the snow, over 100 miles, and had to take a ferry to go to this dealership when the local honda dealer was 10 miles away. i was geared up for a fight because i couldn't believe they were actually selling a car like an adult. i expected last minute nonsense like i have experienced in the past with other dealers. when i got there NOTHING changed. she met me there on her day off with her perfect child and walked me through the process. in and out in about 90 minutes. the deal was as described and was sweetened a little with accessory credits we decided on. there was no quibbling about the condition of my trade in or any other aspect of the price.could i have got a better deal? maybe. you never really know with how cars are sold, but i got a fair deal. could i have got the same from my local dealer? again maybe, after hours of negotiation, arguing, running back and forth to the phantom decision maker, and raising my blood pressure. i'd rather do it this way. i have added beth daniels to my car contacts and will go to her first, if i live long enough to buy another car! More