Lyons Ford
Lewisburg, TN
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104 Reviews of Lyons Ford
I drove well over 200 miles for my new 2022 F-350 Platinum and it was worth EVERY MILE. Called up there on Wednesday to inquire about a Unicorn on their lot, assuming like every other dealer they wou Platinum and it was worth EVERY MILE. Called up there on Wednesday to inquire about a Unicorn on their lot, assuming like every other dealer they would tell me it wasn't available and to my surprise it was. My sales associate, Kayla was AMAZING! She took my deposit, helped me with my credit app and got me my trade value on my first call to the dealership. I was approved and had my deal inked that same afternoon. The next morning I drove up and was headed back out the door in my new truck in less than an hour from arrival. The service I received from the sales and finance teams was impeccable. I had dealt with three other dealers trying to get this done and was disappointed each time. If you live in the southeast and are looking for a new Ford car or truck give Kayla Longshore and the Lyons Ford team a call for the most pleasurable, stress free car buying experience you will ever have. I am a customer for life. More
The people I spoke with were all pleasant, but my overall experience was poor. I was not informed of the $125 diagnostic fee that they charged to simple read the CEL. On top of the uninformed CEL reading fee experience was poor. I was not informed of the $125 diagnostic fee that they charged to simple read the CEL. On top of the uninformed CEL reading fee they were going to charge 2-3 hours (estimated based on the bid they gave me) to replace a sensor that takes 5 minutes to swap out. You remove the plastic engine cover, remove a single retaining bolt, unplug the sensor and 2 hose QD connections then put the new one on. Needless to say, I denied the outrageous bid, picked up my car and performed the repair myself. As of now I have no plan to return to this dealership. More
This is the BEST dealership. I am always impressed by their continued excellent customer service. They go above and beyond for each and every customer. We have purchased sever I am always impressed by their continued excellent customer service. They go above and beyond for each and every customer. We have purchased several cars from Lyons and will continue to do so again and again. I'd like to especially compliment Trey in service. He's my favorite! Thank you for having such a great dealership for our community. More
Fast, friendly service. They readily answered my questions.I’ve never had a problem getting a appointment for the service department. They readily answered my questions.I’ve never had a problem getting a appointment for the service department. More
Great to deal with. I bought an Eco Sport. Just what I needed. Everyone was easy to work with. Got a good deal. I will be back for by 5,000 oil change. needed. Everyone was easy to work with. Got a good deal. I will be back for by 5,000 oil change. More
Grateful for my Ford team!! When a last minute emergency trip happened they took my truck for service with no appointment knowing I would be driving 650 miles one way! When a last minute emergency trip happened they took my truck for service with no appointment knowing I would be driving 650 miles one way! More
1995 Ford F-350 Super Duty Coach was great, Service was Great, Financing was Great and my Truck is Awesome! I would refer anyone to Lyons Ford, in Lewisburg TN ! Steve Brewer Coach was great, Service was Great, Financing was Great and my Truck is Awesome! I would refer anyone to Lyons Ford, in Lewisburg TN ! Steve Brewer Chapel Hill W&S More
Great Dealership This dealership is honest and they stand behind their word on any repair. They are reliable and the cost of repair is always cheaper than I expect. Th This dealership is honest and they stand behind their word on any repair. They are reliable and the cost of repair is always cheaper than I expect. There has been times I have gone in and something would be wrong with my car and they would just fix with no charge if nothing had to ne replaced. Great Dealership More
Good customer service! Had to drive a good piece to get to Lyons Ford in Lewisburg, but they had what we wanted. Negotiations were done on the phone, and Brandon Riddley kep Had to drive a good piece to get to Lyons Ford in Lewisburg, but they had what we wanted. Negotiations were done on the phone, and Brandon Riddley kept us in the loop. Brandon met us at the door when we arrived, and the transaction went smoothly. Brandon also went over the workings and technology of our new truck. A very good experience, and we would recommend Brandon and Lyons Ford in Lewisburg, TN. More

