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Lyons Ford
Lewisburg, TN
101 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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101 Reviews of Lyons Ford
February 17, 2019
Great Sales Experience The people at Lyons Ford in Lewisburg, TN are down to earth in a small town environment. The staff is very friendly an very easy to work with. They The people at Lyons Ford in Lewisburg, TN are down to earth in a small town environment. The staff is very friendly an very easy to work with. They had the best price on a F150 I was pursuing. They made the sales process very comfortable with no pressure. They wanted to make sure I had the right vehicle that suited my needs. I have not yet had a service experience to rate Thanks Rob, Ryan, and Julia. More
by GregHBNA
Employees Worked With
Julia McClure, Ryan Greatrex, Rob Miraglia
Helpful July 20, 2018
BEST DEALERSHIP EVER This place is hands down the best dealership I have even been too. I got the run around from a different ford dealership in Columbia for over a week. This place is hands down the best dealership I have even been too. I got the run around from a different ford dealership in Columbia for over a week. I called them explained the situation and within 45 mins they was calling me back telling me I was approved. Came right down test drove (knew what i wanted) and signed. No hassle at all. I have bought several fords from different dealerships in Tennessee and THIS ONE IS THE BEST. Everyone was so friendly. I highly recommend this dealership. More
by hthompson1228
Employees Worked With
Ryan
January 27, 2018
Most friendly dealership Best dealership experience I've had. Been dealing with them since 2002. Very friendly atmosphere. Always pleasant and considerate when it comes to ser Best dealership experience I've had. Been dealing with them since 2002. Very friendly atmosphere. Always pleasant and considerate when it comes to service or advice. Will advice Lyons to other's in need of a vehicle. More
by delan37091
Employees Worked With
Bill Perry
January 25, 2018
Great experience Bought a 2010 F250 from Lyons Ford and had a great experience. Rob, Mike and the rest of the crew was awesome. I was there for 10-15 min. Doing paperw Bought a 2010 F250 from Lyons Ford and had a great experience. Rob, Mike and the rest of the crew was awesome. I was there for 10-15 min. Doing paperwork and gone. I’ve bought from Landers McClart chevy several times along with a couple other dealerships and the experience was nothing like the one I had at Lyons Ford. Will buy again from them. Thanks too all at Lyons Ford More
by Kimbrough,curtis012630
Employees Worked With
Rob, James Robinson, Michael Keiser
June 28, 2017
A nice place, but disjointed. I recently took my vehicle in for oil change and tire rotation and no one was at the service counter. After a moment a busy young man from the parts c I recently took my vehicle in for oil change and tire rotation and no one was at the service counter. After a moment a busy young man from the parts counter came over and apologized for the wait and took me in for service. I headed to the waiting room where I sat for a little over an hour before Mark, the service man came to give me my keys. I head to the counter to pay and find out they hadnt rotated my tires. They were quick to apologize and offer to do it right away, but I figured after an hour of waiting they would have done it. I also couldn't help but overhear some salesmen talking about looking for lost keys and generally being very frustrated with one another. It sort of made the place seem out of sorts and unorganized. To summarize the work done to my car was great but the place could use some better management. The popcorn was very good though. More
by built Ford tough
Employees Worked With
Mark, Cindy
May 04, 2017
Lyons Ford (old Stan McNabb) Just purchased from Lyons Ford in Lewisburg, TN. Not even 1/2 tank of gas later complete transmission failure. They failed to cover this and said 'No Just purchased from Lyons Ford in Lewisburg, TN. Not even 1/2 tank of gas later complete transmission failure. They failed to cover this and said 'No warranty on used cars'. They said approx. $4700 to repair. After pleading my case they said they would repair it at cost, $2650. At cost of course means that they're not actually chipping in, they're just not making any more money off me. This is after they checked out my Ford Explorer XLT trade-in and said there was $1000 repair needed on the flywheel (?Really?). So trying to be fair I upped the price we agree on by the $1000. So instead of $9000 plus trade I paid $10,000 plus trade. And part of the agreement was that I needed a 2" hitch on the back. They said no problem and wrote it in the contract. Now 2 months later and I still don't have my truck or the hitch. I had previously dealt with McNabb Ford and was very happy over the years with their customer service. I had purchased at least 4 cars previously from them, and also used their service department several times. I went back thinking I was in McNabb Ford only to find out that Lyons had just purchased this location 3 months prior. I decide to give them a try, I guess that was a dumb idea. More
by Joseph Price
Employees Worked With
Ray Miraglia, Carlton Smith
January 15, 2017
Family service Buying a new car was a little scary for me but Lyons Ford made me feeling at home and therefore at ease. Carlton was our salesman and he was wonderfu Buying a new car was a little scary for me but Lyons Ford made me feeling at home and therefore at ease. Carlton was our salesman and he was wonderful. Richard worked to get us the best deal possible. Lyons Ford in Lewisburg is the only dealership I will consider home ! More
by Jac 64
Employees Worked With
Carlton
November 09, 2016
Service Department Called in same day service. Service Department very professorial and took my truck back 30 minutes early.Very pleased .I had a optional accessory inst Called in same day service. Service Department very professorial and took my truck back 30 minutes early.Very pleased .I had a optional accessory installed that was in stock. So good job also to parts man. More
by gmantravis
Verified CustomerEmployees Worked With
Bill Perry, Jeff Crabtree
October 22, 2016
Very Professional. No Hassle I had been looking for a car for weeks and they help narrow down what I needed within my budget, It worked out great. They let me look at several opti I had been looking for a car for weeks and they help narrow down what I needed within my budget, It worked out great. They let me look at several options and there was no high pressure More
by kurtwiles
Employees Worked With
Charlie Collins
October 20, 2016
Complete, quick, and accurate Going into the appointment I had a certain expectation of time; however not only did they do a fantastic job more quickly than expected they also comp Going into the appointment I had a certain expectation of time; however not only did they do a fantastic job more quickly than expected they also completed a task I asked for at the last minute all under my expectations. I was very happy with this visit. More
by jeffrey.sharp
Employees Worked With
Bill Perry, Charlie Collins
