Today my husband and I went to M Sport Motor Car Company and we had the WORST experience! We were given promising information over email and phone calls. We took the day off from work to travel about 40 minutes to get there. We thought we were meeting with the person we had been talking/emailing with for the past week or so, he simply said hello and told us to meet with someone else. We thought, OK that is odd because we talked numbers with him and spoke a lot about the car we were interested in. I met with another Sales Person, and he mentioned he was new and only had been there for a month. Which is fine, no big deal. He did not know how to answer our questions, he would go back to his finance manager to get answers. He did not know about warranty, terms in loams, interest , could not explain the Carfax, it was a little overwhelming. My husband filled out the application to run his credit, and he told us it would be a SOFT inquiry and it would not effect our credit score at ALL. As my husband was filling it out, I had some question about cosigning and credit. He went to his finance manager and said with the information given, just by LOOKING at it, and not running the credit, we would need a cosigner. I thought to myself, well how could they determine that simply by LOOKING at it. The finance manager came out to basically shut us down and calculate things with the WRONG calculations. He thought we were wanting a different car and gave the sale person an attitude because he got the car information wrong. I asked to give us a few minutes alone while my husband and I spoke. I later said , this is not going to work and since the credit was not ran, I want the application that my husband filled out with his personal information. The sales person said,'"You are going to have to ask my finance manager " I asked, can he come out to ask him? the sales person said " Oh no, he is not coming out of his office" I said why not? He told me the same thing and said I had to walk to his office to speak to him. So I got up, walked a few steps over to his office and asked for my husbands application, he looked over his computer and said , I cannot give to you because I ran his credit. I told him his Sales Person told me it was not ran and he said, IT WAS RAN! and He said something about he needs me to cosign. I told him, I never said that I would cosign and the finance manager said, that is what I said. Which was false. When the sales person came back to see us, I told him that I did not mean to put him on the spot but, the finance manager is telling me one thing, you are telling me another thing and you told me that my husband credit was not ran and it was , I asked a general question about cosigning and he said that you said I was going to cosign. It was just a MESS meanwhile, the finance manager is sitting on his desk looking pretty and talking to me from across his office while I can only see his eyes over the computer. I thought that was very unprofessional and rude. The whole experience was false information with them not knowing ENOUGH information. I would never recommend this place. I am not mad about the deal not falling through, to be honest , I kind of felt that coming but the fact that the Sales Person was not knowledgeable and the finance manager was unprofessional really though me off. It is a lot of HE SAID and SHE SAID. The Salesman was kind but took all the information/questions I had and said something else to the finance manager, OR the manager was lying trying to cover his back. I am not sure, regardless , poor service. I will be sure to write this review anywhere I can.