MB Motors LLC - Bellingham

good service very helpful and honest always reachable and the car was beautiful and delivered to my home and the car was beautiful and delivered to my home More

I worked with Wayne Dazey and advise to stay away from him as far as possible. First thing that I thought was strange was by default they tack on 900$ worth of add ons that I never wanted including Xzilon him as far as possible. First thing that I thought was strange was by default they tack on 900$ worth of add ons that I never wanted including Xzilon, ecopro and a theft fee. Reading through these I saw they were in my opinion worthless but they said would not sell vehicle unless I buy the add ons which does seem unethical. I reluctantly signed these. I received my vehicle today, a 2017 650i grancoupe xdrive. First the odometer read with 110 more miles than they said it had which they said it was due to servicing, however they claimed the servicing occurred before it was put on the lot so it didn't make much sense. Next I didn't think to open the passenger door when it came off the car carrier, but once I did a piece of the siding started hanging off. Next I check the electronic trunk which was listed as an option on the website when I bought, this is entirely non functional. I was told that they do not check trunks as part of their inspection. I find this hard to believe and think that this was unethical. So now right after I receive the car it needs to go in for repairs that will definitely cost me over 1000$. I can't imagine the electronic trunk would break during the trip here and was told directly by the staff that this is something they do not check. I would not advise anyone to make an out of state purchase with them because based on their own words they in my opinion do a very light inspection of vehicles they are purchasing or they knowingly sold the vehicle that needed 1000$+ in repairs in order to make a sale. I bought the vehicle as/is so there is no recourse other than to complain here. Now I find that they just never sent me the title for the car so I am unable to even register it. I was able to reach Wayne and he gave me the person's number who sends out titles for me to chase them to send me my title. This is a different level of poor service that I haven't experienced anywhere else. To summarize, car was suppoesedly unknownigly sold with issues due to their poor inspection procedures, additional fees tacked on that weren't needed or possibly even completed, and no title for the car so I can't register it. No response from the GM George when I left him a voicemail. More

They had a great selection of beautiful cars, however the vehicle I was interested in, was not in condition to be sold by a dealer vehicle I was interested in, was not in condition to be sold by a dealer More

Disappointed that a vehicle was actually not in their possession. Got one e-response promising a phone contact which never occurred and so drove to their location only to observe that the car wasn't the possession. Got one e-response promising a phone contact which never occurred and so drove to their location only to observe that the car wasn't there. 100+ miles of travel wasted! More

Bottom Line? Untrustworthy, shady, and willing to sell you a broken car while hoping you wont find out. They will even continue to drive the car after you purchase it. They will then avoid you after the c you a broken car while hoping you wont find out. They will even continue to drive the car after you purchase it. They will then avoid you after the car fails. You will need to get a lawyer and threaten a lawsuit, you will also need to file a complaint with the state government of Washington for fraud. I purchased a 2007 911 S with 80,940 on it. The car had to sit at the shop for a week while I arranged my flight out to pick the car up to drive back to CO. During the process of buying the car they stated the car was inspected by their local Porsche dealer and all checked out. Once I picked up the car it was in great shape, spoke with Emil for a while and left. At the 5 mile mark the second gear began to grind, we went back and tried to re-create it but they were driving the car very gingerly and slowly, when I asked to show them how it was happening they declined. The mechanic there mentioned to me that one of the kids at the dealer had always been eyeing the car and wanting to drive it. I checked the odometer. The car had an extra 139 miles on it. I noted this, and took a photo. They had continued to drive it and treated it like god knows what. I immediately called Emil and he hurried me off the phone and said he would look into it. I also noticed a slight tick from the motor out of no where and let him know, I asked if I should come back or keep going. I was told to keep going and have it looked at when I got home. So, I listened to Emil. Foolishly. 122 miles into owning the car, the engine failed. In the middle of nowhere. I had to have the car towed back to a dealer, it was $500 to do this. I also had to have the car inspected. That was another $300. I contacted Emil and George immediately, Emil answered my first call, George ignored me. I explained the issue and in a flurry of words, Emil said it was my car and its my problem now. Good luck. So I had the car towed back to Porsche, Porsche began working on the inspection. I called the other Porsche dealership that they claimed had inspected the car, as you might imagine, there was NO record of that ever happening, at any dealership since the previous owner sold it. I was already working with a lawyer on legal action, I had already written a letter of demand to MB motors to either fix the car or buy it back. I then filed a complaint with the state of Washington. All the while I had attempted to call and Emil, and George daily with no return calls or emails. I even contacted the other dealerships manager and they told me they would have them contact me by EOD. (Never happened) My wife called them "looking to purchase" something off their lot, they both called her and texted her back within an hour. Porsche got back to me, I was told by them that there was no possible way MB motors did not know about these issues. It looked as though they changed the oil (higher weight it sounded like) to hide the ticking noise for as long as possible. After 3 weeks of trying to get somewhere, the complaint was delivered to the dealership from the state of WA, George IMMEDIATELY called me the following morning (Seriously, within minutes of opening) stating he was so busy and couldnt find time to talk to me (yeah of course). They were buying the car back! Yay, finally something. However they ignored the fact I needed a tow, and they wanted me to give them the inspection notes THAT I PAID FOR. It cost me $700 to drive this car for 1 day, and 3 weeks of being ignored. I buy a lot of cars, I have built some great relationships with dealers that I still purchase from, so please hear me when I say, DO NOT buy from them. If your car fails, you will have a NIGHTMARE of a time. Best part of all this? Once this was all wrapped up, one of the people at the Porsche dealership? They had worked for MB motors and they told me they would pull this on a regular basis. They left shortly after starting to work with them because of how shady they were. More