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MINI North Scottsdale

Phoenix, AZ

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73 Reviews

7101 E Chauncey Ln

Phoenix, AZ

85054

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Showing 73 reviews

May 31, 2020

Very focused in customer satisfaction and the use of new technology in supporting the customer experience. I liked the amount of information being shared about the progress on work being done with pictures More

by Maury
Recommend Dealer
Yes
Employees Worked With
Scott Moehn, David Smith, Brad Reicks, Sean Weaver
Jun 01, 2020 -

MINI North Scottsdale responded

Thank you so much for taking the time to share your thoughts about your experience. We're glad you liked the updates. Please feel free to reach out if we can help with anything else, Maury. We are here to assist.

May 29, 2020

The best car buying experience we ever had. David was exceptional! He was patient, friendly, and laid out all the options for us to make the best decision for us. More

by EJentgen
Recommend Dealer
Yes
Employees Worked With
David Stinson, Travis Bennett, John Splitek
May 30, 2020 -

MINI North Scottsdale responded

Thank you so much for your great feedback for David! We're so happy to know his care was so exceptional. If there is anything else we can do, please feel free to reach out. Congratulations on your car!

May 17, 2020

This dealership is by far THE BEST in the United States! The Service Manager Scott Moehn was awesome! I have owned 4 Mini's over the past 16 years and this dealership gets better every year! I highly recom More

by SunAngel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Moehn, David Stinson
May 18, 2020 -

MINI North Scottsdale responded

Scott is definitely an awesome team member. Congratulations on your MINI Cooper! We hope you like it. Please let us know if we can assist with anything else. Our team is happy to help.

May 08, 2020

As always, Jonathon and the rest of the crew, were extraordinary in every respect. We have been buying and leasingMini’s for years. Dave Smith is our salesman and Jonathon is our service person. Both More

by Scasperaz
Recommend Dealer
Yes
Employees Worked With
Jonathon in service is excellent !, David Smith
May 09, 2020 -

MINI North Scottsdale responded

Thank you so much for taking the time to give feedback for Dave and Jonathan! We are happy to know that our team members have provided you with such a wonderful level of care. Please do not hesitate to let us know if we can do anything else for you!

April 29, 2020

We made the first service appt and received no less than three emails. One confirming the appt one as a reminder a few days before and then one more reminder the night before. All the service from start to More

by Tina
Recommend Dealer
Yes
Employees Worked With
Scott moehn 10 ??
Apr 30, 2020 -

MINI North Scottsdale responded

We love knowing that you received top-notch service with us! We always strive to provide our guests with the best possible experience. Thank you for the kind review.

April 26, 2020

They always go as far as they can to do as much as they can so I don't have to return soon and they always save me money. All of the employees are great. More

by Maryscasa
Recommend Dealer
Yes
Employees Worked With
Service dept.
Apr 27, 2020 -

MINI North Scottsdale responded

Mary, thank you for taking the time to share your great service experience! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

April 25, 2020

Receptionist was friendly. I was greeted quickly when looking around the lot, but not bugged. Salesman was very open and helpful. Good assortment of different vehicles to choose from. Closing was ea More

by John
Recommend Dealer
Yes
Employees Worked With
David Smith
Apr 26, 2020 -

MINI North Scottsdale responded

John, Thank you so much for your great feedback for us. We are so glad to know that our team members have been so helpful. If there is anything else we can do for you, feel free to let us know!

April 24, 2020

Always a pleasure at this dealer - everyone is always so courteous and helpful. I worked with Michael when I brought my mini in for service and everything worked out wonderfully! Minis are not inexpensive More

by Vitaliano1
Recommend Dealer
Yes
Employees Worked With
Michael - Service dept
Apr 25, 2020 -

MINI North Scottsdale responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 24, 2020

The service department at Mini Cooper Scottsdale goes above and beyond! Everyone is knowledgeable and personable. The Snoopy Coopy was clean, sanitized and running perfect when I picked her up. More

by reneebanashak
Recommend Dealer
Yes
Employees Worked With
Jonathon Bauknecht
Apr 25, 2020 -

MINI North Scottsdale responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 11, 2020

Continued excellent service. I brought my 2008 Mini in for the yearly service. They recommended work I believed to be required and nothing else. the dealership does not push unn More

by wsproull
Recommend Dealer
Yes
Employees Worked With
Scott Moehn
Apr 12, 2020 -

MINI North Scottsdale responded

We really appreciate your recommendation for us and our team welcomes you again if there is anything else we can do. Thank you for entrusting us with your MINI!

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