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MINI North Scottsdale
Phoenix, AZ
80 Reviews
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Showing 80 reviews
July 05, 2026
I am posting this based on my personal experience with MINI North Scottsdale / Penske. I purchased a 2019 Mercedes-Benz GLA 250 and later experienced serious concerns involving warranty representations MINI North Scottsdale / Penske. I purchased a 2019 Mercedes-Benz GLA 250 and later experienced serious concerns involving warranty representations, pre-sale repair/reconditioning work, safety-related issues, and ongoing mechanical problems. My warning to consumers: do not rely on CARFAX alone or verbal statements. Before purchasing, request the full internal reconditioning file, repair orders, technician notes, inspection sheets, warranty/ESC documents, written warranty confirmation, CARFAX/AutoCheck/NMVTIS reports, and an independent inspection. In my case, I later obtained internal service/reconditioning records showing pre-sale work relevant to issues I experienced after purchase, including stabilizer/sway bar-related work. I also had a SIM/navigation issue after returning the vehicle for a moonroof repair; when I picked it up, it displayed “No SIM card inserted,” even though the SIM card was originally in the vehicle. When I requested a written resolution, I was told I allegedly declined rescission/repurchase. I requested proof of any signed rejection, waiver, release, or written communication showing I clearly declined rescission or waived rights. I was not provided that documentation. Based on my experience, get everything in writing and verify every representation before signing or purchasing. More
by mpcam333
Employees Worked With
Skouri GM and Roman Zurk Penske VP
May 13, 2026
Very helpful, very nice, had the exact car I wanted made the transaction easy, nice dealership. the transaction easy, nice dealership. More
by byronfrimstone@gmail.com
Employees Worked With
Bob Dombrowski, Kevin Wright, Tracy Gurnett, Drew Besenfelder, David Smith, Paul Diedrichs, Janell Stebbins, Brian Dewire, Hilary Coxsey, Renate Ratschan
May 02, 2026
Great overall experience. Drew was helpful and a fountain of knowledge. There wasn’t any pressure whatsoever, no gamesmanship, no markups. Signing was straightforward and quic Drew was helpful and a fountain of knowledge. There wasn’t any pressure whatsoever, no gamesmanship, no markups. Signing was straightforward and quick. More
by kevkroeger
Employees Worked With
Drew Besenfelder
December 05, 2025
Mini North Scottsdale is the only place I would buy and service my Mini. The sales experience was easy, honest, and pleasant. The service department always takes great care of my car. I feel respected, and service my Mini. The sales experience was easy, honest, and pleasant. The service department always takes great care of my car. I feel respected, and a true member of the Mini family. More
by Ann
Employees Worked With
David Stinson
October 28, 2025
Went in for a prepaid oil change, and after Dane the technician sent video of what looked good on the car and what should be taken care of sooner than later, always friendly and in the service departmen technician sent video of what looked good on the car and what should be taken care of sooner than later, always friendly and in the service department, Jonathon Bauknecht as always been friendly and his customer service has always been great More
by mrobinlovelace
Employees Worked With
Jonathon Bauknecht, in service department and Dane the tech rated 5
