MINI North Scottsdale

The service department is great, friendly and helpful but you can't be sure they are doing what they say they are. Problem is when it was time to change the oil they actually did not change the oil, but said you can't be sure they are doing what they say they are. Problem is when it was time to change the oil they actually did not change the oil, but said they did. I checked it after and it was still very dark. Sent it to a lab for analysis and they confirmed old oil. Not worth arguing with the service guys as denial would be the game. Same thing happened on a request for tire roatation. Said they rotated the tires and yet the worn fronts were still on the front. They insisted the tires were rotated. More

James went well out of his way to help us find the right vehicle. He was never pushy or arrogant and knew his product line VERY well. If you are ever in the market for a new Mini or preowned car you owe it vehicle. He was never pushy or arrogant and knew his product line VERY well. If you are ever in the market for a new Mini or preowned car you owe it to yourself to call him! Thanks again James and the Nissan is really cool! More

It's understandable why MINI refers to their staff as advisors. That is exactly what they were for us, advisors. We haven't had a more satisfying experience with an automobile purchase. I'll be back to t advisors. That is exactly what they were for us, advisors. We haven't had a more satisfying experience with an automobile purchase. I'll be back to this dealer to buy my next MINI. Ask for JAMES KELLY and we're positive you'll be fully informed as well as provided the best deal possible. Every person on this dealer staff treated us with the highest respect. We were happen to spend our money at this dealer and will definitely do it again! More

Drew Besenfelder is simply the best, friendly, professional and knowledgeable! I highly recommend him to anyone looking to buy a car.Outstanding service from Drew. professional and knowledgeable! I highly recommend him to anyone looking to buy a car.Outstanding service from Drew. More

My wife and I purchase a new vehicle every two years on average. We traveled some distance to deal with this auto group and specifically this dealership. I must say this is by far one of the most rewardi average. We traveled some distance to deal with this auto group and specifically this dealership. I must say this is by far one of the most rewarding and positive buying experiences we have ever had. The entire MINI North Scottsdale team is top notch, extremely friendly, and are all having fun doing it. It is amazing how contagious the friendliness is at this dealership. We will do business again with this dealership, no doubt! More

My wife and I took our 2008 Cooper in for service and we saw a 2011 Countryman that we just fell in love with, our 08 had 70,000 on it so it was about time to get a new one. Paul was very friendly and answe saw a 2011 Countryman that we just fell in love with, our 08 had 70,000 on it so it was about time to get a new one. Paul was very friendly and answered all of our questions ( Thanks Paul ) Kevin worked with us to get the best deal for our trade in. We got what we wanted for it so now all we had to do was get financed, That's where Woody came in. And Woody worked his but off. We had some things happen last year so it was not going to be easy. Woody worked on this from 9AM and was not going to give up on us when he keep getting told No. He finally found someone that would do it and not charge us a high intrest rate for it. This was around 5PM. it took all day and many phone calls. ( Thank you so much Woody for sticking with it and helping us get into our new car ) This is the 2nd car we have bought from Mini North Scottsdale and it WILL NOT BE THE LAST... Thank you so much for all you guys did. So if anyone is looking for a new car without having vultures swoop in on you as soon as you get out of your car, then I would tell you to go to Mini North Scottsdale. You will not be disappointed. Thank you again Brian More

iam writing this review because of the excelent service i receved from my salesman drew and deb. they were very patient with me. i had 2 test drive all the cars then couldnt make up my mind on the color! so receved from my salesman drew and deb. they were very patient with me. i had 2 test drive all the cars then couldnt make up my mind on the color! so like a girl but in the end i got the perfect one1 i love my mini might not ever drivethe m3 thanks drew for making my purchase so wonderful! More

This was by far the best car buying experience I've had yet. The staff was a pleasure to work with and they very much had the "consultant" approach to showing us the different MINIs. We ended up changing o yet. The staff was a pleasure to work with and they very much had the "consultant" approach to showing us the different MINIs. We ended up changing our mind 3 times and they remained patient and gave us as much time as we needed! Thanks Guys! More

I have been to many dealerships. I really got to know the "typical salesperson" which made my experience dreadfull and exhausting to buy my car. Mini Noth Scottsdale had a different atmosphere. They really w "typical salesperson" which made my experience dreadfull and exhausting to buy my car. Mini Noth Scottsdale had a different atmosphere. They really wanted to work with my budget and played no games. I have only said great things to all my family and friends about Mini North Scottsdale. I was working with Drew Besenfelder and he communicated with me about everything. Even after i bought my car he kept in touch to make sure it is everything i hopes for... and More! everyone at Mini North Scottsdale was absolutely fabulous and made my experience the best EVER! THANK YOU! and if you buy a car from anywhere... make it Mini North Scottsdale. More

Drew was an absolute joy to work with. He was patient, responsive and quick to provide answers. He was willing to go above and beyond to make sure that I was a completely satisfied customer. I would glad responsive and quick to provide answers. He was willing to go above and beyond to make sure that I was a completely satisfied customer. I would gladly recommend Drew and MINI North Scottsdale to anyone looking for a comfortable and fun car buying experience. More