MINI North Scottsdale

My experience at MINI North Scottsdale, Drew Besenfelder and the entire staff was the most effective and efficient I have ever experienced in purchasing an automobile. The time spent from selecting an auto and the entire staff was the most effective and efficient I have ever experienced in purchasing an automobile. The time spent from selecting an automobile to driving off the lot with my new MINI Cooper S was the shortest in my experience as well. I highly recommend MINI North Scottsdale and Drew Bresenfelder. I found Drew knoledgable, experienced, courteous and friendly. One could not ask for more. More

I worked with Drew via e-mail to locate and negotiate price on my 2011 MINI Clubman S. Drew was knowledgeable about the product, listened to my needs and was able to get me the MINI I wanted at a fair pr price on my 2011 MINI Clubman S. Drew was knowledgeable about the product, listened to my needs and was able to get me the MINI I wanted at a fair price under MSRP. All of the staff that I have dealt with at North Scottsdale MINI have been friendly and helpful. This was not the "normal" dealership experience; it was actually pleasant. On the day I went in to pick up my new MINI, I was in and out in less than two hours. More

Prior to going to the dealership I spent quite a bit of time looking at different vehicles, comparing miles per gallon, performance, visited the consumer report site, crash ratings, etc. We had been to a time looking at different vehicles, comparing miles per gallon, performance, visited the consumer report site, crash ratings, etc. We had been to a local Toyota dealer the day before and took a Rav4 for a ride and came home and researched the Mini again. As luck would have it we happened to see an acquaintance the next morning who had just bought the new Countryman at North Scottsdale and they recommended the dealership highly to us so we paid them a visit. Everyone was so friendly and courteous and did everything they could to ensure we had all our questions answered. James Kelly was our sales associate and he was unbelievably thorough and a real pleasure to do business with. James worked with us to get what we found to be a very good price on our new Mini and a very fair price for our trade in. I would recommend James Kelly and this dealership to anyone interested in owning a Mini. More

Mini of Scottsdale is the 4 dealer Show Room which i visited in the last 3 months. I rated them 5 for the following Qualities, 1. Service was great when compared to all the other Mini Dealers. visited in the last 3 months. I rated them 5 for the following Qualities, 1. Service was great when compared to all the other Mini Dealers. 2. Located in a Nice location. 3. Customer Friendliness. 4. Best Price. More

Had another great experience with Drew Besenfelder at Mini North Scottsdale. This is our third Mini and the experience gets better each time. Nothing beats building your car online and watching the progr Mini North Scottsdale. This is our third Mini and the experience gets better each time. Nothing beats building your car online and watching the progress leading towards delivery. Thanks again, Drew! More

Every time I buy a new car I spend at least a year deciding what I want. I research several car magazines and read the reviews, check the resale price, safety features, performance, and also check wit deciding what I want. I research several car magazines and read the reviews, check the resale price, safety features, performance, and also check with the insurance company to see how they have done in accidents, theft etc. I also like going to large car shows, like the one in Chicago, so I can talk with the company reps and other attendees to get their opinion. Therefore when I go to a dealership I want the salesperson to know at least as much as I do about the car and the different option packages. It's been a long time since i've met someone like Dave Smith. He started by asking how much I knew about the car and how much information I needed. Not only is he an expert on Mini's but drives one himself. After giving me an extensive history of the car and all the changes and improvements over the years Dave took us on one of the most informative test drives I've ever been on. He drove first, explained all the features, controls etc., and then demonstrated the performance. I was then allowed to test drive the car and was amazed at the, acceleration and handling characteristics. I was also very impressed with warranty and extended service on the vehicle. Initially, I was not intending to buy a Mini because i've been waiting for the Camaro ZL1 coming the first of the year (2012). I've owned Olds Cutlass's, Corvettes, several Trans Ams, a Firehawk and more recently a 2006 Chevy SSR. After Daves demo and personal experience with the Mini I ordered the John Cooper Works Mini with most of the options. Dave was very patient with me during this time and helped with building the car on the computer. What I really liked was his personal opinion of the different options when asked. A few days after I put the money down I decided to add another option. I tried contact Dave late that afternoon and got his answering machine and left a message. Dave had a busy day but returned the call at 8PM that night. After telling him I wanted to add a feature ,he rebooted his computer, checked to see if it was possible, made the change and emailed me the new invoice. I really can't think of what more a car salesperson can do for a customer. Needless to say I can't wait to get the car. If my experience is anything like what has happened so far, I'll be back for another purchase. More

This was my second new car purchase from Drew and Mini North Scottsdale. Buying a car is always a pain but this was the least painful experience I've had. The facility is always bright and comfortable a North Scottsdale. Buying a car is always a pain but this was the least painful experience I've had. The facility is always bright and comfortable and the staff very helpful. The service experience has always also been good. They have an efficient operation. More

I have always been leery when buying a new car.It had been almost 10 years.I really like the Mini brand and went in after exchanging some email with Drew.That broke the ice and really, Drew was what I li been almost 10 years.I really like the Mini brand and went in after exchanging some email with Drew.That broke the ice and really, Drew was what I like in a salesguy for cars,knowledgeable but easygoing.We picked out a Clubman that was exactly the car I had in mind.A very easy process.So,all was great until Nov. when a misshap totaled my new car.Not my fault and a mess to deal with.I called Drew after I recovered somewhat and he worked with me to put me into a new Clubman S.The whole dealersip was warm and caring about my circumstances.They and Drew made a problem go my way and guess what.At some point I will go back yet again for another new Mini.A great brand and probably the best car buying experience you would want.Thanks Drew,I will be back. More

In my search for the Mini that I wanted, Mini North Scottsdale was the only one close to Reno that had the one that I was looking for. Not so very close, but they worked with me and made it easy to ob Scottsdale was the only one close to Reno that had the one that I was looking for. Not so very close, but they worked with me and made it easy to obtain this beautiful little gem. Everyone I delt with with at the dealership was always very pleasant and helpful. If I am ever in the market for another Mini, I would certainly return to Mini North Scottsdayl! They return phone calls promptly, and answer dumb questions with a smile. More

This is my second purchase from this dealer and from Drew Besenfelder. It's hard to say who is more outstanding; the dealer or Drew; but I will go with Drew. Drew is all about customer service and satisfacti Besenfelder. It's hard to say who is more outstanding; the dealer or Drew; but I will go with Drew. Drew is all about customer service and satisfaction. He makes the deal seamless and easy. From the moment you walk in there is no pressure because of the confidence he has in the product. Any time I had a question; Drew had an answer. Any time I sent him e-mail or called; he got right back to me. Both the dealership and Drew understand the importance of the customer and the realization that top notch service will bring them back for more. I would highly recommend Drew and North Scottsdale MINI for anyone interested in buying one of these fantastic cars. More