MINI North Scottsdale

This was my second new car purchase from Drew and Mini North Scottsdale. Buying a car is always a pain but this was the least painful experience I've had. The facility is always bright and comfortable a North Scottsdale. Buying a car is always a pain but this was the least painful experience I've had. The facility is always bright and comfortable and the staff very helpful. The service experience has always also been good. They have an efficient operation. More

I have always been leery when buying a new car.It had been almost 10 years.I really like the Mini brand and went in after exchanging some email with Drew.That broke the ice and really, Drew was what I li been almost 10 years.I really like the Mini brand and went in after exchanging some email with Drew.That broke the ice and really, Drew was what I like in a salesguy for cars,knowledgeable but easygoing.We picked out a Clubman that was exactly the car I had in mind.A very easy process.So,all was great until Nov. when a misshap totaled my new car.Not my fault and a mess to deal with.I called Drew after I recovered somewhat and he worked with me to put me into a new Clubman S.The whole dealersip was warm and caring about my circumstances.They and Drew made a problem go my way and guess what.At some point I will go back yet again for another new Mini.A great brand and probably the best car buying experience you would want.Thanks Drew,I will be back. More

In my search for the Mini that I wanted, Mini North Scottsdale was the only one close to Reno that had the one that I was looking for. Not so very close, but they worked with me and made it easy to ob Scottsdale was the only one close to Reno that had the one that I was looking for. Not so very close, but they worked with me and made it easy to obtain this beautiful little gem. Everyone I delt with with at the dealership was always very pleasant and helpful. If I am ever in the market for another Mini, I would certainly return to Mini North Scottsdayl! They return phone calls promptly, and answer dumb questions with a smile. More

This is my second purchase from this dealer and from Drew Besenfelder. It's hard to say who is more outstanding; the dealer or Drew; but I will go with Drew. Drew is all about customer service and satisfacti Besenfelder. It's hard to say who is more outstanding; the dealer or Drew; but I will go with Drew. Drew is all about customer service and satisfaction. He makes the deal seamless and easy. From the moment you walk in there is no pressure because of the confidence he has in the product. Any time I had a question; Drew had an answer. Any time I sent him e-mail or called; he got right back to me. Both the dealership and Drew understand the importance of the customer and the realization that top notch service will bring them back for more. I would highly recommend Drew and North Scottsdale MINI for anyone interested in buying one of these fantastic cars. More

This dealership was great! I bought a used car from them (not a Mini Cooper) and was treated very well by everyone. Drew took care of us throughout the process and answered all of our questions very courteo (not a Mini Cooper) and was treated very well by everyone. Drew took care of us throughout the process and answered all of our questions very courteously even though we were buying a car that he didn't specialize in. Thank you for making this an easy and enjoyable experience, as car shopping can be a nightmare often times. I would definitely recommend Drew and Scottsdale Mini to anyone in the market for a car. More

The experience we had was wonderful from start to finish! We were welcomed by a knowledgeable sales person. The whole process was smooth and not time consuming. We felt no pressure like other dealerships We were welcomed by a knowledgeable sales person. The whole process was smooth and not time consuming. We felt no pressure like other dealerships we had been to. We would highly recommend Mini North Scottsdale for anyone looking for a grea car and great service! More

I was greeted cordially, and when I informed the sales associate what I was interested in, that's exactly what he showed me. There was no high pressure, no phoniness, just comments about the Mini. I didn' associate what I was interested in, that's exactly what he showed me. There was no high pressure, no phoniness, just comments about the Mini. I didn't purchase the vehicle at my first visit,and when I returned, I was recognized and once again treated very courteously. It was my most pleasant auto purchase experience and I have already recommended the dealership to a friend who is quite likely to purchase a Mini. I subsequently brought the vehicle in for hail damage repair. I got an appointment that was convenient(I live 100 miles from the dealership) and the repair work was perfect, and the car was ready on time. You can't ask for much more from a dealer. More

I purchased my second MINI Cooper from Scottsdale MINI dealership. I was fortunate enough to have Drew Besenfelder as my motoring advisor. I knew what I was looking for in my second MINI and Drew matche dealership. I was fortunate enough to have Drew Besenfelder as my motoring advisor. I knew what I was looking for in my second MINI and Drew matched me with that MINI. He even drove it from another MINI dealership to get it to me that day. He was not pushy, or 'fake' as I have experienced with other non-MINI dealerships in the Valley. I was comfortable and relaxed throughout the whole buying experience. Finance manager, Brad Reicks walked through the financing, explaining in detail till I was comfortable and understood the terms I was agreeing to. I would highly recommend Scottsdale MINI dealership. More

I have been searching for the perfect MINI for the last three years and Drew Besenfelder of North Scottsdale MINI has provided me with superior service and advice throughout. His vast knowledge of the diff three years and Drew Besenfelder of North Scottsdale MINI has provided me with superior service and advice throughout. His vast knowledge of the differences between the Cooper, Cooper S and Clubman S greatly helped me decide which MINI was perfect for me. I was able to take each car for a test drive(the Clubman S was an automatic), Drew explained the various finance programs(lease, standard, and MINI Select), and he also listed the advantages of ordering a MINI from the factory versus buying one off the lot. I bought my 2010 MINI Cooper S on October 1st, and am extremely satisfied. Thank you Drew for helping me customize my MINI's driving settings! More

The service is outstanding. Our Mini "died" in our driveway. The dealership sent a flatbed to pick it up, replaced the battery, and returned it to us on a flatbed all on the same day (and we live 140 driveway. The dealership sent a flatbed to pick it up, replaced the battery, and returned it to us on a flatbed all on the same day (and we live 140 miles from the dealership!). Throughout the process the dealership maintained contact with us. Everyone, including both tow truck drivers, were very professional and pleasantly friendly. Our Mini Cooper is a great car, but the service we receive at the dealership is what really makes it a fabulous car. More