MINI North Scottsdale
Phoenix, AZ
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Every time I have a dealing with MINI North Scottsdale, I can always know that they will handle everything. There is something to be said for customer service and not having to act on the defensive and make can always know that they will handle everything. There is something to be said for customer service and not having to act on the defensive and make sure you ask all the right questions. At MNS, they tell me everything I have to know and always have time to explain the answers to my "girl questions" =) Haha... Memorial Day weekend I flushed my keys down the toilet. No joke. I was towed to MNS and the Manager called me to make sure I was safe. He made a phone call and was able to get me a rental on a holiday - when no one was open. I can't even explain how much of a lifesaver it was. Mini N Scottsdale has always been a pleasure to work with. It is my pleasure to tell everyone to go check them out! Thank you :) More
Brian Dewire was amazing, super helpful and was accommodating to all of my requests. In the end I felt like I got the best deal possible. I will recommend Mini North Scottsdale to any one who is lo accommodating to all of my requests. In the end I felt like I got the best deal possible. I will recommend Mini North Scottsdale to any one who is looking for a new or used Mini. I plan to have all my service done by your dealership. More
The staff at MINI N Scottsdale was friendly, attentive - but not pushy - and made me feel like it was their genuine pleasure to be there to serve my needs. I rarely enjoy the experience of buying a car bec but not pushy - and made me feel like it was their genuine pleasure to be there to serve my needs. I rarely enjoy the experience of buying a car because it turns out to be such a tremendous hassle. This was 180 degrees different than any other buying experience I have had. I am a fan of the car and the dealership. More
Dealership was patient, efficient and thorough in working with me. Drew followed up with impeccable timing both before and after sale. He shared his knowledge of the vehicle and listened to what I was look with me. Drew followed up with impeccable timing both before and after sale. He shared his knowledge of the vehicle and listened to what I was looking for. He answered questions, went on test drives and found a match for my need. I appreciated the leasing experience and love my new Mini! More
The new car buying experience I had at Mini North Scottsdale was fantastic and a lot of fun from start to finish. My salesman Dave Smith was hands down the most knowledgable and patient person when Scottsdale was fantastic and a lot of fun from start to finish. My salesman Dave Smith was hands down the most knowledgable and patient person when instructing the total operation of the Mini Cooper S. I will be back in the future for sales and service. Another happy mini owner, Lynn Brown More
This is the best dealership! They are friendly, quick, and reliable. They recently lowered the cost of some of their services, so my visit was even better than expected. Most importantly, the loaner Min and reliable. They recently lowered the cost of some of their services, so my visit was even better than expected. Most importantly, the loaner Minis are now free! I would recommend this dealer to everyone! I especially like that you can schedule an appointment on-line. It is even quicker and easier. I give this dealership the highest rating possible. More
My experience with the employees at MINI North Scottsdale was superb. They were very accommodating to my interests, not only finding me the vehicle I wanted, but working with me closely to help me find the b was superb. They were very accommodating to my interests, not only finding me the vehicle I wanted, but working with me closely to help me find the best fit possible, in terms of compatibility and affordability. The customer service was excellent and I couldn't be more happier to be in my new MINI. More
Best sales experience I have ever had, if you want a MINI, I highly recommend MINI North Scottsdale. No pressure sales environment and very friendly staff. The entire process from the initial test drive MINI, I highly recommend MINI North Scottsdale. No pressure sales environment and very friendly staff. The entire process from the initial test drives to unveiling my MINI (and teaching me how to drive its manual transmission) was truly seamless and stress free, I couldn’t be happier with my new MINI or my beyond exceptional sales experience. Thanks to the friendly team at MINI North Scottsdale and Drew for exceeding my expectations and making a car sale what it should be, worry free and fun. More
This is the worst experience of my life..... We had 3rd party financing, they made me fill out a credit application...xxx??? Check had telephone number to call for fund verification, I guess they didn't ca party financing, they made me fill out a credit application...xxx??? Check had telephone number to call for fund verification, I guess they didn't care. They told us that they would contact me in couple of days after the check cleared. Well I checked with my finance company 3 days later to see if the dealer submitted the required paper work. Guess what? They never even submitted my financing paperwork. I called the finance dept and the person that answered said the paperwork was not submitted yet and he would submit it that night, Tuesday night. I checked with my lender on Wednesday and Thursday and they said that all the paperwork was not submitted. Thursday evening the lender finally had all the required paperwork and said it would clear in 1 day. Friday I emailed the finance dept, BRAD, and he didn't even respond. I emailed the sales rep that was helping me, Drew, and he had to text Brad to find out if everything was a go. Brad told him that it looked promising and then Drew said he would call me Saturday morning to confirm that it would be ok to pick up the car. If we didn't keep following up and emailing and leaving voice messages, we would still probably be waiting for all the paperwork to clear and to get the MINI we wanted. If you live in AZ, go to the Tempe dealership first. Maybe they will be more thorough with completing sales especially the financing part. More
MINI North Scottsdale was great to work with. I made several visits before deciding and was always happy with the service. I appreciated their no pressure approach and no pricing games with payments. I several visits before deciding and was always happy with the service. I appreciated their no pressure approach and no pricing games with payments. I ended up coming in with my trade about 10 minutes before they closed and they hapily stayed late to take care of me and get me in a new Mini and Drew still took the time to go over how everything worked on the car. I had one rattle a few weeks after I got the car and they took care of that without a problem. Great dealer, very fun car! More

