MINI North Scottsdale

This is the worst experience of my life..... We had 3rd party financing, they made me fill out a credit application...xxx??? Check had telephone number to call for fund verification, I guess they didn't ca party financing, they made me fill out a credit application...xxx??? Check had telephone number to call for fund verification, I guess they didn't care. They told us that they would contact me in couple of days after the check cleared. Well I checked with my finance company 3 days later to see if the dealer submitted the required paper work. Guess what? They never even submitted my financing paperwork. I called the finance dept and the person that answered said the paperwork was not submitted yet and he would submit it that night, Tuesday night. I checked with my lender on Wednesday and Thursday and they said that all the paperwork was not submitted. Thursday evening the lender finally had all the required paperwork and said it would clear in 1 day. Friday I emailed the finance dept, BRAD, and he didn't even respond. I emailed the sales rep that was helping me, Drew, and he had to text Brad to find out if everything was a go. Brad told him that it looked promising and then Drew said he would call me Saturday morning to confirm that it would be ok to pick up the car. If we didn't keep following up and emailing and leaving voice messages, we would still probably be waiting for all the paperwork to clear and to get the MINI we wanted. If you live in AZ, go to the Tempe dealership first. Maybe they will be more thorough with completing sales especially the financing part. More

MINI North Scottsdale was great to work with. I made several visits before deciding and was always happy with the service. I appreciated their no pressure approach and no pricing games with payments. I several visits before deciding and was always happy with the service. I appreciated their no pressure approach and no pricing games with payments. I ended up coming in with my trade about 10 minutes before they closed and they hapily stayed late to take care of me and get me in a new Mini and Drew still took the time to go over how everything worked on the car. I had one rattle a few weeks after I got the car and they took care of that without a problem. Great dealer, very fun car! More

I purchased my 2005 Mini Convertable -"ORANGE" last March, which by the way was the best car buying experience I've ever had. I had to take it in for service last week Friday afternoon. Derrick right March, which by the way was the best car buying experience I've ever had. I had to take it in for service last week Friday afternoon. Derrick right away offered me a Mini to drive for the weekend. This was so great because with my former car a VW, I would have to beg to get a loner car to drive and then it usually didn't happen. My car was ready as promised on Monday. The ease and stress from experience of service at Mini was there from the beginning to the end. I was even greated by the Manager who sold me the car. They are awesome at Mini North Scottsdale, both sales and service. More

Brian was great from the very beginning. He was extremely informative, but not overbearing and he never made us feel forced or pushed into making a decision. He answered all of our questions and d extremely informative, but not overbearing and he never made us feel forced or pushed into making a decision. He answered all of our questions and did not pressure us or speed us out the door. We came by twice before we actually purchased our MINI, and could not be happier with our decision. Would highly recommend MINI North Scottsdale to anyone, and definitely with Brian in mind. More

I didn't rate pricing because they sell at MSRP. I have visited for both sales and service. visited for both sales and service. More