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MINI Of Sterling

Sterling, VA

3.8
50 Reviews

21710 Auto World Cir Suite 100

Sterling, VA

20166

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Showing 50 reviews

June 21, 2019

Amazing Salesman - Highly Recommend! Abe (six stars) was a great person to work with at the dealership - he was personable, available, and responsive!! BMW/Mini should consider him an va More

by sunshineRainbows
Customer Service
Recommend Dealer
Yes
Employees Worked With
Abraham Evans
Jun 22, 2019 -

MINI Of Sterling responded

Hello, Thank you so much for sharing your review and feedback. We are so glad to hear that Abe made a positive impact on your experience with us! However, I am concerned to learn that your experience with the Finance team was not also outstanding. I would appreciate following up with you and learning more details. Our customers are very important to us, and I would be happy to connect with you. Best regards, David Comfort Sales Manager david.comfort@bmwofsterling.com

May 30, 2019

Great Salesman and Great Dealer This was a great dealership but Abraham was a fabulous Salesman. Never once did he try to upsell us and understood our financial situation. He worked More

by dfrontan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Evans
May 30, 2019 -

MINI Of Sterling responded

Hi there, thank you so much for the excellent review! We are pleased to know Abraham has provided you with outstanding service. It was a pleasure working with you. We hope to see you in the future!

May 27, 2019

Buying Experience On a busy holiday weekend, I was impressed by the knowledge and professionalism of the MINI Sterling Team. Overall, an outstanding purchasing experie More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
May 28, 2019 -

MINI Of Sterling responded

Thank you for the great review, Doug! We are happy to hear that our team took such great care of you. We truly appreciate the recommendation as well. Please come back at any time!

May 21, 2019

Very professional, and a wonderful experience Francisco Benitez is an amazing sales advisor. He is very professional, helpful and very kind. We are very happy with our new Mini Cooper. I would hig More

by minigirl,1026
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Benitez
May 21, 2019 -

MINI Of Sterling responded

Thank you for sharing your experience. We are thrilled to hear that you had such a pleasant experience with our team! Come back and see us anytime.

April 27, 2019

Best Car-Buying Experience Ever! Ryan Howard at Mini of Sterling was GREAT - polite, professional and a pleasure to work with! Great experience buying my 2019 Mini Cooper S from Mini More

by Coopah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yad Mohammed Ali, Ryan Howard
Apr 27, 2019 -

Coopah responded

Minor typo above: Last sentence should read: "His manager, Yad, was also excellent".

Apr 27, 2019 -

MINI Of Sterling responded

It is a joy to learn to learn of your great feedback for Ryan, and Yad. Congratulations on your MINI Cooper S! Let us know if we can assist you again. We welcome you back!

April 25, 2019

Fantastic Salesperson Ryan was outstanding! He took the time to understand what I needed and he delivered. If you are in the market for a Mini, I highly recommend that yo More

by Rkoferl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Howard
Apr 26, 2019 -

MINI Of Sterling responded

Thank you for taking the time to write a review and for mentioning your outstanding experience with Ryan! We truly appreciate your positive feedback and glowing recommendation. Looking forward to assisting you in the future, let us know if you should need anything.

April 25, 2019

Excellent service from Theo Patterson Shopping for a pre-owned car for our daughter to take out of state to college. Did a great deal of shopping and came across a car at the BMW dealersh More

by Baylorbound
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theo Patterson
Apr 26, 2019 -

MINI Of Sterling responded

Sounds like you had a quality experience from start to finish, which makes us very happy. Thank you for taking the time to write an outstanding review and for mentioning Theo! We're glad to hear you didn't feel pressure at any point throughout the process. After the sale care and attentiveness is just as important as before, and I'm proud to know our team did everything they could to make you completely satisfied with your purchase. Looking forward to taking care of any of your auto needs in the future. Thank you again for your business!

April 24, 2019

Mini Countryman Purchase I had the pleasure of dealing with Ryan Howard (sales advisor at Mini). Ryan was super knowledgeable, extremely helpful and awesome to deal with. He More

by Kent Chalmers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Howard
Apr 25, 2019 -

MINI Of Sterling responded

Kent, thank you for the 5-star rating and great review! We are happy to know that you had a good experience with us and that you had the pleasure of working with Ryan who was knowledgeable, helpful, and easy to deal with. We apprecaite you recommending us and we look forward to any future visits. Enjoy your new Mini!

April 22, 2019

Great Experience We worked with Mini of Sterling and Theo Patterson to end our Mini lease and discuss options. With Theo's assistance we purchased the Mini and were ve More

by BIgdawg1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Conate, Theo Patterson
Apr 23, 2019 -

MINI Of Sterling responded

Thank you for the positive review and rating. We are happy to know that your experience with us went well and with the help of Theo! It is great that you were able to find a vehicle and that Theo was professional and knowledgeable throughout the process. We are also happy to know that Jack in the Service Department was helpful and we appreciate you recommending us. We hope to see you again soon!

April 09, 2019

Loved working with Theo Patterson I don't usually write reviews, but I am making an exception, because I had such a pleasant experience with Theo Patterson, the young salesman who he More

by Pattie
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Theo Patterson, Yad Mohammed Ali
Apr 09, 2019 -

MINI Of Sterling responded

Thank you for the kind words, Pattie! We're happy to hear Theo was able to meet your expectations and help you find your perfect MINI. We hope to see you again in the future!

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