MINI of Anchorage
Anchorage, AK
69 Reviews of MINI of Anchorage
Service Department The Service Department was prepared and ready when I pulled up. They quickly got me in and out and gave me a loaner! I am so thankful for not having t The Service Department was prepared and ready when I pulled up. They quickly got me in and out and gave me a loaner! I am so thankful for not having to hassle finding a rider to and from. I was able to drop off right at 7:30 and be to work by 8am then return back at 5. I go my oil changed, inspection done, and a loaner car. I couldn't be happier with the service. I appreciate the professionalism, courtesy, helpfulness, and attention to detail. The only frustration I had was I never received a phone call back when I inquired to bring my car in but was able to make an appointment online which was a great option. Thank you! More
I Love My Mini! I traded my 2016 Ford F-150 Lariat in for the 2016 John Cooper Carbon Edition and couldn't be happier! The service at Mini of Anchorage far exceeds th I traded my 2016 Ford F-150 Lariat in for the 2016 John Cooper Carbon Edition and couldn't be happier! The service at Mini of Anchorage far exceeds the "service" department at Worthington Ford who doesn't offer loaner vehicles and keeps your vehicle for days without ever calling you for an update which has happened to me on multiple occasions for a simple oil change. My loaner vehicle was great and the drop off/pick up took no time at all. Mini of Anchorage has taken the hassle out of maintenancing vehicles and I look forward to my next oil change! More
Good service Prompt service. Dropped the car off, and got a shuttle ride to work. Scheduled a pick up for after service was completed. Everything was done on time. Prompt service. Dropped the car off, and got a shuttle ride to work. Scheduled a pick up for after service was completed. Everything was done on time. Got my car back cleaned, and washed More
Quick courteous service Dropped off my Mini Roadster for an oil change. Brought a book to read expecting a long wait. I got my oil changed , inspection and cleaned car back Dropped off my Mini Roadster for an oil change. Brought a book to read expecting a long wait. I got my oil changed , inspection and cleaned car back in about 45 minutes!! Thanks for a job well done!! More
Great Speedy Warranty Repairs I was greeted promptly, given a nice loaner, and told my car would be ready the next day. My car was ready in less than 8 hours, Everything was as rep I was greeted promptly, given a nice loaner, and told my car would be ready the next day. My car was ready in less than 8 hours, Everything was as repaired properly and my service advisor was great. More
Thank you ! You guys were patient with me and fiancé, both of us are really picky while looking for the specific mini we wanted. You guys were also super helpful You guys were patient with me and fiancé, both of us are really picky while looking for the specific mini we wanted. You guys were also super helpful and made us feel comfortable. We are very happy with out mini, we love it! More
Upbeat, zero pressure Friendly, helpful and knowledgable. Quiet showroom. Staff members seem to be big fans of the mini, not just a job to them. Mark ran through all the be Friendly, helpful and knowledgable. Quiet showroom. Staff members seem to be big fans of the mini, not just a job to them. Mark ran through all the bells and whistles of my new mini - there were more than I expected! Looking forward to my follow up visit. Love my first mini! Margaret More
I love free service! There may be times and places where if you have a deal for free service (like my first 36,000 miles on my MINI), you could experience less than the se There may be times and places where if you have a deal for free service (like my first 36,000 miles on my MINI), you could experience less than the service you get with $$. Not so at MINI of Anchorage. I've always felt that their service to me was the most important thing to them at the moment. When a mistake is made (visit 1), a tech had a badly calibrated tire gauge and they recorded my mileage incorrectly, and (visit 3), my brand new wipers were replaced (scheduled) despite the service manager's note on the order (I got them back). It's the clear effort to correct an error, which is now almost avoidable when you strive for hundreds of little details in perfection. More
good experience they took care of the items i needed in a fast and friendly way - that is the best compliment in my opinion - i will be back. they took care of the items i needed in a fast and friendly way - that is the best compliment in my opinion - i will be back. More
Service Department Visit My service light came on so I took my MINI down the the dealership to be worked on. They answered all of my questions and were very friendly. The whol My service light came on so I took my MINI down the the dealership to be worked on. They answered all of my questions and were very friendly. The whole process was very quick and painless. Thank you guys! More