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MINI of Austin

Austin, TX

4.9
197 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 197 reviews

August 16, 2022

The Customer Service was out of the world. Chase was really prompt and was helpful in making the car buying a pleasant experience. More

by vipinsuresh2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase, Sean Weaver
Aug 18, 2022 -

MINI of Austin responded

Thank you so much for letting our dealership know you were presented with amazing and helpful service. We, here at MINI of Austin, are always thankful for all of our customers. Have a great rest of your day!

August 13, 2022

Even when they are no longer providing loaner cars. Experience with the crew is always the best. More

by fjorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks
Aug 15, 2022 -

MINI of Austin responded

Thanks for the high rating. We strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

August 09, 2022

Friendly, caring and they go above and beyond to help. I feel like they are part of my extended family. More

by mglouchkova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gardner
Aug 10, 2022 -

MINI of Austin responded

MINI of Austin is so pleased to learn that you were treated like family! If you need anything down the road, let us know. We're always here to help!

August 05, 2022

Professional service , customer care, clean operation, competent employees, complete services, friendly atmosphere, no question goes unanswered. More

by Ross417
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline, Sean Weaver
Aug 07, 2022 -

MINI of Austin responded

Hello! We're so grateful for this positive review. Customer satisfaction is our main goal here at MINI of Austin, and it pleases us to receive your 5-Star rating.

August 04, 2022

Great experience all around. Sales staff, Damon, was professional, friendly, and never kept me waiting long. Loving the Mini!!! More

by Dmini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Whitmer
Aug 04, 2022 -

MINI of Austin responded

Our Sales Team strives to provide professional and friendly service to all our valued customers. Thank you for choosing MINI of Austin.

July 30, 2022

This is the second time I purchase a Mini from this dealership. I have to say that the experience once again was amazing. Steven was thorough and super pleasant to work with and he made the purchasing More

by Oriongonzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guerra, Sean Weaver
Aug 01, 2022 -

MINI of Austin responded

Thank you for this amazing rating. Our Sales Team is so happy to read you are pleased with your purchase. We look forward to your next visit to MINI of Austin.

July 28, 2022

10/10 service! Everyone I interacted with was pleasant and super helpful. Car repairs are never fun, but MINI of Austin makes it as painless as possible! More

by nastassia1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Ricks, Sean Weaver
Jul 28, 2022 -

MINI of Austin responded

We strive to provide painless, pleasant, and helpful service to all our valued customers. MINI of Austin appreciates you choosing them to do business with.

July 26, 2022

Taylor and the rest of the advisers are great very helpful and knowledgeable 10 out of 10 would recommend More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor
Jul 26, 2022 -

MINI of Austin responded

Hello John, thank you for the recomendation. Our team strives to provide helpful and knowledgeable service to our customers.

July 24, 2022

From beginning to end, our experience at this service department could not possibly have been a more positive one. We continue to bring our vehicle to Mini of Austin because of the people and great care More

by Wishful614
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Jul 25, 2022 -

MINI of Austin responded

Hi, It's nice to read that you had the best experience with our Service Department. Thank you for choosing MINI of Austin and we hope to continue to assist with all of your future automotive needs.

Aug 05, 2022 -

Wishful614 responded

Happy to leave a well deserved review.

July 22, 2022

Very helpful service team! They answer all my questions and great service. Thanks for everything! More

by moezkhan617
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angela Vinson, Mike "Bear"
Jul 23, 2022 -

MINI of Austin responded

Hi there! MINI of Austin is pleased to know that our Service Team was able to meet your service needs. We appreciate your business and feedback.

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