MINI of Austin

The best customer service rating continues with this visit. The mechanic’s video is great!!’ visit. The mechanic’s video is great!!’ More

Always top notch!! Purchased my Mini there and have been in several times. Everyone always polite, knowledgeable and friendly! in several times. Everyone always polite, knowledgeable and friendly! More

From the start, I received a warm welcome & had continued excellent service throughout my experience. I trust the mechanics & technicians to treat my vehicle with care. I came in for one issue, but they did excellent service throughout my experience. I trust the mechanics & technicians to treat my vehicle with care. I came in for one issue, but they did a quick check up on the whole vehicle and were able to spot a damaged tire. More

Chase assisted me in purchasing a Mini Countryman. He was very patient and approachable. Overall great experience as far as car buying goes and I would return to Mini of Austin for future Mini purchases. very patient and approachable. Overall great experience as far as car buying goes and I would return to Mini of Austin for future Mini purchases. More

These folks went out of their way to make a warranty item as a little impact as possible. Since we live over an hour away from the dealer, a loaner car was a huge help for a multi-day service visit.Everyone as a little impact as possible. Since we live over an hour away from the dealer, a loaner car was a huge help for a multi-day service visit.Everyone was professional and courteous. More

I made my appointment online and they were ready for me when I arrived. They told me it would take from one hour to one hour and 45 minutes. The work was completed within one hour as promised. when I arrived. They told me it would take from one hour to one hour and 45 minutes. The work was completed within one hour as promised. More

We have been "Mini People" for over a decade and have used the service department through all that time. We have always been treated with respect, given full information, and received timely service wor used the service department through all that time. We have always been treated with respect, given full information, and received timely service work. More

Mini of Austin is a friendly, fast, efficient clean and professional dealership. Immediately on arrival for my service, I was greeted warmly and was informed of the service on my vehicle, taken to a comfor professional dealership. Immediately on arrival for my service, I was greeted warmly and was informed of the service on my vehicle, taken to a comfortable waiting area, and texted frequently about where they were on the process. They finished in a very timely manner and out quickly. More

Taylor took care of us from start to finish. I love my new Mini!! new Mini!! More

The service department was excellent as always. I really liked the tech's video message update and the ability to sign documents digitally. Those were new features since my last visit. The store is doing an liked the tech's video message update and the ability to sign documents digitally. Those were new features since my last visit. The store is doing an excellent job adhering to proper current health and safety protocols, just as they were a year ago during my previous visit. More