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MINI of Austin

Austin, TX

4.9
197 Reviews

7113 McNeil Dr.

Austin, TX

78729

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Showing 197 reviews

June 10, 2021

We had a wonderful, easy and painless experience at Mini of Austin! It was quite a refreshing change from the usual car-buying hassle. Steven Guerra went over and above what was asked. He kept us posted More

by Jean McCall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guerra
Jun 13, 2021 -

MINI of Austin responded

Hi Jean, Thank you for your positive review. We are so pleased that our sales team provided you a welcoming, professional and an above and beyond experience with us here at MINI of Austin. We appreciate the recommendation and we look forward to your next visit.

June 07, 2021

From the moment we walked in, to the moment we drove away with our new Mini, we were treated with the utmost respect. I appreciated Tracy stopping by and having a conversation with me about the dealership, More

by KKANNEG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor (Sales) , Brad (Finance), and Tracy Gurnett (GM)
Jun 08, 2021 -

MINI of Austin responded

Hi, thank you for taking the time to write a positive review! We're glad to hear Taylor, Brad, and Tracy went above and beyond to assist you with a high level of customer service throughout the process. Congratualtions on your new ride! Please do not hesitate to reach out to us when we can work with you down the road at MINI of Austin.

May 26, 2021

Damon was a fantastic salesman at Mini of Austin! He was very knowledgeable about the mini. Because we were coming from out of town to purchase our new mini, Damon made sure everything was ready to go when More

by Skevery
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon
May 27, 2021 -

MINI of Austin responded

Hi there, Thank you very much for your five star review. We are pleased to know that Damon provided you a professional and helpful experience with us at MINI of Austin. We appreciate your recommendation and we hope you enjoy your new purchase. Looking forward to your next visit!

May 21, 2021

Sales department has always been great. First time using service dept. live the video they sent to better explain just what was going on with my car and what was needed to repair. More

by ATXmini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 21, 2021 -

MINI of Austin responded

We are pleased to hear you had such a positive experience with us! If you ever need more help, just give us a call. Happy motoring!

May 18, 2021

Steven Guerra was the best. We new nothing about Mini Coopers, and he answrerd all our questions, and found us a great car. Great experience! More

by Jeff Black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Guerra, Sean Weaver
May 18, 2021 -

MINI of Austin responded

Thank you for the great review, Jeff! We are thrilled to learn that Steven's knowledge and expertise made such a positive impression on you and helped you make an informed decision. Congratulations on your new MINI Cooper; we hope you consider MINI of Austin again in the future.

May 06, 2021

I wish they would have walked us through the car and explained the features . The sales person was very nice , however they handed us the keys and said congratulations. Some explanation and a walk-throu More

by rachel.tbpr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven , Sean Weaver
May 06, 2021 -

MINI of Austin responded

Hello, thank you for sharing your feedback with us. We'll be sure to share your comments with our Management Team. We appreciate your business and are here anytime you need help.

Oct 30, 2021 -

MINI of Austin responded

Thank you for taking the time to leave feedback for us at MINI of Austin! We hope we can earn that 5th star during your next visit!

May 06, 2021

Great communication and service. Steven is a fine salesman. Explained everything. Kept us up to date on process of leasing a new mini. I love my new car! More

by Nancy Ramos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
May 06, 2021 -

MINI of Austin responded

Thank you for the five-star feedback, Nancy! We're so pleased to hear Steven has provided you with great service and communication. Congratulations on your new MINI! We're glad to hear you love it.

May 06, 2021 -

Nancy Ramos responded

Great dealership. Great customer service. Great employees.

May 04, 2021

I will definitely advertise mini of Austin as the place to buy a car. Damon was easy to work with. Not only did he have the best price but he had my car delivered to my front door. More

by Rlively56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon , Sean Weaver
May 04, 2021 -

Rlively56 responded

Thank you Damon for all you have done for me to get me my new Clubman.

May 05, 2021 -

MINI of Austin responded

HI there, Thank you very much for your five star review. We are ecstatic that Damon provided you such a positive experience here at MINI of Austin. Thank you for your recommendation and we hope you enjoy your new purchase. Looking forward to your next visit!

April 30, 2021

Worked with me to fix small problems with the car and when they found a more major problem got me an Uber to and from my home so I wouldn’t be stuck there for hours. More

by nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
Apr 30, 2021 -

MINI of Austin responded

Hi Nancy, At MINI of Austin we thank you for your five star review. We strive to keep our customers updated and informed, therefore we are delighted to hear about your recent experience. Thank you for choosing MINI of Austin and we hope to continue to assist with all of your future automotive needs.

April 29, 2021

Our salesperson Steven was very knowledgeable of the product and exercised great patience as we sorted out our needs and preferences from their inventory, ultimately resulting in our purchase More

by Geo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Sean Weaver
Apr 30, 2021 -

MINI of Austin responded

Thank you for taking the time to leave a review review for us at MINI of Austin. If there is anything additional that we can do for you, please let us know! Take care!

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