MINI of Austin

The service was exceptional. Everyone that we came in contact with at MINI of Austin was helpful and answered our questions. We had to travel far and when we arrived the vehicle was ready for us to test contact with at MINI of Austin was helpful and answered our questions. We had to travel far and when we arrived the vehicle was ready for us to test drive and purchase. More

I made an advance appointment for service for my leased Mini with the express understanding that I needed a loaner as I was told that the appointment would take a minimum of a half a day. I live out of to Mini with the express understanding that I needed a loaner as I was told that the appointment would take a minimum of a half a day. I live out of town and traveled an hour to the dealership for the appointment. After I was checked in, and I asked the service liason if he needed my insurance card for the loaner - he then informed me that they did not have any loaners available. I reiterated that I had made the appointment for a time that they could assure me a loaner. I then asked why they did not inform me in advance that a loaner was not available. I took the time off from work, traveled an hour to the dealership. I feel they have no regard for my time or inconvenience that they have caused me. More

Went in for an oil change and also ended up needing a new belt. Received a video of the multi-point inspection that clearly showed the worn belt while I was waiting. Everything was done quickly and I was bac belt. Received a video of the multi-point inspection that clearly showed the worn belt while I was waiting. Everything was done quickly and I was back on the road soonest. More

Courteous, conscientious, and informative service department not only changed my oil but also gave me a detailed description of what other servicing was suggested and showed me what might cause me tr department not only changed my oil but also gave me a detailed description of what other servicing was suggested and showed me what might cause me trouble down the road. More

Very nice service techs, promptly return calls, very attentive to questions Fast service car fixed very fast. I will definitely recommend Mini Cooper to anyone. attentive to questions Fast service car fixed very fast. I will definitely recommend Mini Cooper to anyone. More

The excitement about taking delivery of a new vehicle is usually spoiled by the purchasing experience. Not this time, the negotiation went smooth although 200 miles separated my place from the dealership. T usually spoiled by the purchasing experience. Not this time, the negotiation went smooth although 200 miles separated my place from the dealership. The sales person listened carefully to my expectations and made an offer that brought me to the table. Even signing all financial docs was speedy, to the point, no forced additional sales, and no surprises. So my commendations to the staff of Mini of Austin. They walk the talk….literally. Will certainly be visiting them in the future. More

Always friendly and professional. Everyone always takes very good of my car. They focus on the details. Always on schedule, they stay on time schedule they promise. very good of my car. They focus on the details. Always on schedule, they stay on time schedule they promise. More

Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper. Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper Thank you very much. Happy customer. Love Mini Cooper. Best service. Excellence and satisfaction. Awesome!! Happy customer. Love Mini Cooper Thank you very much. More

First class service. BMW mini of Austin Under promised over delivered. My service guy Colby was attentive, professional, respectful of my time and my satisfaction! over delivered. My service guy Colby was attentive, professional, respectful of my time and my satisfaction! More

Outstanding customer service. Very accurate diagnostic and recommendations. Personnel is very well trained and reliable when it comes to diagnostic of the vehicle. Highly recommended. and recommendations. Personnel is very well trained and reliable when it comes to diagnostic of the vehicle. Highly recommended. More