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MINI of Austin

Austin, TX

Overview
Reviews
4.7
209 Reviews
Call Dealership (512) 343-6464
View Awards

7113 McNeil Dr.

Austin, TX

78729

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Showing 209 reviews

November 05, 2022

Ease of appointment, Great feedback during service, fast turnaround, extremely courteous. Really a great dealership. More

by syurco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
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Nov 08, 2022 -

MINI of Austin responded

MINI of Austin takes pleasure in knowing that your experience was efficient and easy. Thank you for this kind review. We are happy to serve you anytime if you need us. Have a great day.

November 04, 2022

They team at Mini of Austin are Friendly, helpful and efficient and good value for money More

by sb.1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Porras
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Nov 07, 2022 -

MINI of Austin responded

We are pleased to know our team here at MINI of Austin provided you with a helpful, friendly, and efficient experience. If there is anything further we can assist you with, do not hesitate to contact us.

November 03, 2022

Their attention was very good and made me feel welcome every time I visited the dealership. Ended up ordering and buying a convertible, which I absolutely love! More

by Carlos A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Moreno, Sean Weaver
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Nov 07, 2022 -

MINI of Austin responded

Carlos, we sincerely appreciate your positive star review. We are ecstatic to know you feel welcomed each time you visit MINI of Austin. Congratulations on purchasing a new Convertible! Thank you for trusting our attentive and friendly Sales Team with your automotive needs.

October 31, 2022

I dropped my car off and the oil change was quick. They sent videos of the vehicle and what was recommended. More

by Raphaelamwilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor , Sean Weaver
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Nov 03, 2022 -

MINI of Austin responded

MINI of Austin is thrilled to learn our Service Team took great care of you during your visit. Come back and see us here at MINI of Austin again soon. Have a great day.

October 29, 2022

Had 40,000 service in Austin visiting my daughter after driving from NY, they even did a (recall) service. Definitely will return & recommend! Wish I lived local for all services! More

by Gail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Vinson
Report | Print
Nov 01, 2022 -

MINI of Austin responded

Hello Gail, thank you for visiting MINI of Austin while you were in New York. Our Service Team was happy to assist you with your 40K and recall service. It's delightful to read that you will return, and we appreciate your recommendation.

October 24, 2022

They explained everything about my car that needs repair or replaced, along with a video of the car maintenance. More

by Chrissy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela , Sean Weaver
Report | Print
Oct 25, 2022 -

MINI of Austin responded

Thank you for taking the time to leave this positive rating, Chrissy. It was our pleasure to provide you with well-explained and professional services. We hope to see you here at MINI of Austin again in the future.

October 14, 2022

Everything is well organized and professional. We were also able to get in on the day we called. More

by rkincheloe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor, also a nice lady that helped me when I picked up the car.
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Oct 18, 2022 -

MINI of Austin responded

Thank you for taking the time to leave this positive rating. It was our pleasure providing you with well organized and professional services. We hope to see you here at MINI of Austin again in the future.

October 13, 2022

Excellent service clean dealer recommended additional services and pricing Service technician was knowledgeable and helpful More

by davischrisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 17, 2022 -

MINI of Austin responded

Hi. We are thrilled to read our Service Team was both helpful and knowledgeable while providing you with an excellent dealership experience. Our team here at MINI of Austin appreciates you taking the time to leave us your positive five-star review. Please don't hesitate to reach out if there's anything else we can do.

October 12, 2022

Mini Austin does great reliable work. Always friendly & helpful. Won’t take my care elsewhere! More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Oct 14, 2022 -

MINI of Austin responded

Thank you, Terry, for the amazing five-star review concerning your recent service appointment. Our team takes great pride in providing quality work that with keep our customers happy. We are glad to know that our efforts are appreciated. Please let us know if we can be of any assistance to you moving forward. In the meantime, thank you for choosing MINI of Austin.

October 12, 2022

They always somehow fit me in when unexpected work comes up. Always good work done. More

by hlevanti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Angela
Report | Print
Oct 14, 2022 -

MINI of Austin responded

MINI of Austin is glad to learn your service appointment went smoothly. Come back and see us again whenever needed. Take care.

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