
MINI of Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Colin was very nice and explained all of the repair work in great detail. They completed all of my repairs in a timely manner. Very nice waiting area also. in great detail. They completed all of my repairs in a timely manner. Very nice waiting area also. More
Colin was great! He answered all my questions. However, as a first time service client, I almost decided take my business elsewhere. The initial customer service experience was awful. I called everyday try as a first time service client, I almost decided take my business elsewhere. The initial customer service experience was awful. I called everyday trying to get a call back from my assigned service advisor. The call representative would take down my information but I never received a call back - even after calling every single day for a week! I hope Mini Cooper/BMW of Dallas takes into consideration how calls are triaged. Remember, simply getting customers to book appointments with no opportunity to communicate back to them will end in dissatisfied clients and it’s just bad business. I hope my comments are taken into consideration. Thanks. More
Always provide excellent customer service. I have never had any problems with my car after they maintenance, repair etc. . . Their advisors go beyond to help you regarding your service needs. I also like t had any problems with my car after they maintenance, repair etc. . . Their advisors go beyond to help you regarding your service needs. I also like their honesty More
Parker was very professional and welcoming. . He made sure to keep me informed on the details of my car. Thanks to the service men for the pink plate cover. Thank you Parker for your help. sure to keep me informed on the details of my car. Thanks to the service men for the pink plate cover. Thank you Parker for your help. More
Great customer service! I had a nail in my tire and they attended to me right away. Colin kept me posted and took care of everything! Car was cleaned inside and out when I got it back the next day! Thank yo attended to me right away. Colin kept me posted and took care of everything! Car was cleaned inside and out when I got it back the next day! Thank you! More
Very happy to have been able to buy our new Mini Countryman from MINI of Dallas. Went above the expectation to ensure we didn’t have to spend any more time than needed at the dealership. The sales Countryman from MINI of Dallas. Went above the expectation to ensure we didn’t have to spend any more time than needed at the dealership. The sales rep was very prompt and thorough with all of my Pre sales emailed, phone calls, and text messages and went out of her way to make the purchase as smooth as possible. More
Very clean, atmosphere was inviting and comfortable, and the staff was professional. The person who assisted me Colin was very explaining and helpful during my first time visit there. the staff was professional. The person who assisted me Colin was very explaining and helpful during my first time visit there. More
We've always had a wonderful experience at Mini. The place looks super cool and the people are always freindly and patient. We got a great deal on our car, and every time we have gone back for servicing place looks super cool and the people are always freindly and patient. We got a great deal on our car, and every time we have gone back for servicing, it's been a pleasant experience. More
Mini/BMW of Dallas is my go to for repairs on my Mini Cooper. Excellent customer service and I always feel they do a great job. Colin was extremely helpful and thorough to answer all of my questions and Cooper. Excellent customer service and I always feel they do a great job. Colin was extremely helpful and thorough to answer all of my questions and went out of his way to ensure i left happy. 10/10 More