Mini of Dallas - Service Center

I was very impressed with being met by the service advisor as soon as I pulled into the service area. The rides to my office and back to the dealership were very convenient. advisor as soon as I pulled into the service area. The rides to my office and back to the dealership were very convenient. More

My mini advisor was extremely nice and helpful. I felt as though I was well informed and all of my questions were answered throughly. I felt as though I was well informed and all of my questions were answered throughly. More

Quick service. Friendly service. Great loaner car. Had me back on the road in no time. Friendly service. Great loaner car. Had me back on the road in no time. More

Everyone I’ve worked with here is incredibly friendly and helpful, I always feel like a valued customer and that my car will be well cared for! helpful, I always feel like a valued customer and that my car will be well cared for! More

Friendly and prompt service. Video review very helpful to understand issues going on with vehicle. Will return. Video review very helpful to understand issues going on with vehicle. Will return. More

Oscar and his team were unbelievable. We are not from Dallas and are here for a month with medical. My 2012 mini cooper was having issues. This is a car I did not buy from them, but th We are not from Dallas and are here for a month with medical. My 2012 mini cooper was having issues. This is a car I did not buy from them, but they went above and beyond. My daughter was having a medical crisis and while they took care of my car they got me a rental car. But it went so far beyond that. They treated us like family asking and caring about me and my daughter. I can not put into words how wonderful they were!!! I am telling g everyone I meet how amazing they were. Best customer service I have ever seen. More

Easy to make an appointment, easy check in, and fast service! What more could I ask for? service! What more could I ask for? More

I wanted to share some valuable feedback about an incredible Mini Cooper employee. I purchased my blue 4-door hardtop 2016 Mini Cooper from Mini of Dallas on Lemmon Ave in November 2015. Without f incredible Mini Cooper employee. I purchased my blue 4-door hardtop 2016 Mini Cooper from Mini of Dallas on Lemmon Ave in November 2015. Without fail, I take my Mini into the dealership for routine maintenance and repairs because I appreciate the high quality work they provide. My service advisor, Parker Adams, always provides exceptional customer service every time. Parker always listens attentively to my needs and preferences, and provides personalized recommendations tailored to my specific requirements. What sets him apart is his unwavering commitment to excellence. Parker goes above and beyond to accommodate any requests I have, demonstrating a true dedication to customer satisfaction. He also offers thoughtful guidance and wonderful insights. I always feel valued and appreciated as a customer. It is evident that Parker takes great pride in his work and genuinely cares about delivering an exceptional experience. The customer service provided by Parker is nothing short of outstanding. It's rare to encounter such a high level of professionalism and genuine care in today's fast-paced world, and I am grateful for his service. I've owned other brands of vehicles in the past, but I have never been as happy or as satisfied as I am with Mini. I want you to know that Parker Adams plays a major role in that! More

Good service. Car was clean after oil change. Wait was almost three hours. A bit long for having an appointment. Overall good experience. Car was clean after oil change. Wait was almost three hours. A bit long for having an appointment. Overall good experience. More

MINI of Dallas continues to take excellent care in the maintenance of our '22 Countryman. Our last visit was a pleasure and Oscar Miranda was courteous, efficient, and addressed any questions, with quick maintenance of our '22 Countryman. Our last visit was a pleasure and Oscar Miranda was courteous, efficient, and addressed any questions, with quick and accurate responses. If you're in the DFW area and have ever considered MINI, do yourself a favor and pay MINI of Dallas a visit! More