Mini of Dallas - Service Center

People always friendly , welcoming and helpful , especially my advisor as well as the manager of Mini . They make me feel totally relaxed on the maintenance of my Mini , and the repairs if necessary especially my advisor as well as the manager of Mini . They make me feel totally relaxed on the maintenance of my Mini , and the repairs if necessary . I have a perfect answer to all my questions and feel totally confident with their help . Also the facility is very nice and peaceful , waiting for your car . From my experience , I will recommend to anybody . It’s a A+++ for me . More

I was extremely pleased with the service provided by Parker Adams. His customer service skills are remarkable to say the least. He kept me informed throughout the service that I had requested. He was Parker Adams. His customer service skills are remarkable to say the least. He kept me informed throughout the service that I had requested. He was patient, very kind and always called me by name whenever he had updates on the maintenance being performed. He listened and made sure that he understood what my problem was. He also provided me with alternatives if my car needed to be left overnight. I commend him for providing excellent customer service. He is a valued employee in my opinion and should be recognized for going over and beyond while demonstrating EXEMPLARY customer service. More

Always friendly customer service. Lobby is always clean. Coffee and tea station is easy to use. Overall environment is pleasant. Parker is very polite and a great communicator. Lobby is always clean. Coffee and tea station is easy to use. Overall environment is pleasant. Parker is very polite and a great communicator. More

Rep super nice love her energy couldn’t have had a better person she said it would be 90 min and it was spot on with oil change person she said it would be 90 min and it was spot on with oil change More

Great service! ! Parker A. Always is very courteous & accommodating & provides great service! I’m always Very pleased! ! Parker A. Always is very courteous & accommodating & provides great service! I’m always Very pleased! More

Service done timely and I was kept aware throughout the process by my service advisor process by my service advisor More

I have been taking my Mini to this dealership since 2013 and have always been met with professional wonderful service. and have always been met with professional wonderful service. More

After picking upMy mini I discovered the muffler bracket After picking up My mini I discovered the muffler bracket weld job I had done last summer had been broken. I also had a state inspection performed bu After picking up My mini I discovered the muffler bracket weld job I had done last summer had been broken. I also had a state inspection performed but I didn’t get the report back needed to get my license registration. My tech is now out for three days so I placed a call to her counterpart two days ago and have not heard from him. Oh and when I did pick up the car it took 15 minutes for it to be delivered to me. More

I love this place. Colin is the best. Extremely friendly people coffee is great also. people coffee is great also. More