Alexander Mini - Service Center

Service for my Mini Countryman Always the best service at Nick Alexander.. whenever you need to go there see Ricky.. he sure makes you feel that your car is going to get the best of Always the best service at Nick Alexander.. whenever you need to go there see Ricky.. he sure makes you feel that your car is going to get the best of care.. More

A+ rating We bought our car there and always get service there too. The customer care is top notch. They seem to sincerely care about making the customer happy. We bought our car there and always get service there too. The customer care is top notch. They seem to sincerely care about making the customer happy. Highly recommended. More

Nick cannot say no! He's awesome n amazing! I was listening to the radio, irritated with my Mini Cooper dealership in the San Fernando Valley near Calabasas, when I heard an advertisement for Ni I was listening to the radio, irritated with my Mini Cooper dealership in the San Fernando Valley near Calabasas, when I heard an advertisement for Nick Alexander BMW MINI. I picked up my phone, called Nick, spoke to him and drove my car there when I hung up. Not only did Nick fix the problems that I complained about with the other dealership, they found a few more things wrong and it was all DONE FOR FREE under my warranty! The other dealer had given me my "preowned" car with one new tire and three old ones then tried in four months to charge me for three new tires, and did some other things that weren't right, a woman who grew up around cars and mechanic shops! That was about two years ago. Fast forward two years. My car is now out of warranty. The car was making a noise that sounded like a blown cylinder. The engine light went on, the engine started sputtering and I turned around and hobbled back to my home. I called Nick, then had the car towed to them. I was right and they said the plugs and coils needed to be replaced. I was sick as I didn't have the funds for a repair of this nature. No problem!! NICK CAME THROUGH! They repaired my car, changed the oil all at no cost to me! They even delivered my car newly washed to my home on a flatbed! I was blown away!! Who does that today? When I was down, Nick Alexander and his team of professionals, Adam, head of service and service advisor Miquel, were there for me, picked me up, dusted me off, and sent me off into the sunset in my Mini Cooper convertible! Since then, I was given a BMW as a gift and I will be servicing both cars forever at this dealership. They gained my respect, trust and confidence by these good experiences. Especially a girl from a family who says never trust a dealer. Nick Alexander is the exception! The undealer! One you can trust. Thanks Nick, Miquel and Adam! You guys are family now. ???? More

Relax, take your car in for Service. I am a long time customer. I've upgraded my cars twice to newer Minis via Nick Alexander Mini. The people make the place exceptional. Everyone I have I am a long time customer. I've upgraded my cars twice to newer Minis via Nick Alexander Mini. The people make the place exceptional. Everyone I have talked with or worked with feel like a personal friend, who is giving me personal service. Even if the reason I've had to bring my car in, is irritating..... I always leave feeling glad I came in. I can't say enough good things about how everyone works to make your visit productive, economical as possible time and money wise and ultimately pleasant.it is best to call in, but if you must just drop in, due to an emergency, they will take care of you well. More

Great Service The service at Nick Alexander was excellent from start to finish. Karitza was amazing. She was very helpful and was always available to assist with an The service at Nick Alexander was excellent from start to finish. Karitza was amazing. She was very helpful and was always available to assist with any questions I had. Repairs were done in a timely manner and I got my car back in less than a week. I was very impressed with the final product/end result. The repairs done on my car were impeccable. I highly recommend this repair shop/collision center. They are thorough and they far exceeded my expectations. Juan was also very helpful in finalizing payment with the insurance company and following up to ensure that everything was taken care of. Thank you for your assistance. I'm a very sastisfied customer and if necessary I will definitely use you again. Sincerely, Dennis Phillips More

Check engine light & service Our service advisor Jonathan Aragon was excellent. He was very professional & courteous. I am also a Service Advisor & Jonathon treated us exactly Our service advisor Jonathan Aragon was excellent. He was very professional & courteous. I am also a Service Advisor & Jonathon treated us exactly the way we all wish to be treated. He is an asset to the Auto service industry. More

Fanstastic GREAT SERVICE Great service! I Took my wife's car in for routine maint. and they took care of it with no issues. Walked in and out with a loaner for the day and I n Great service! I Took my wife's car in for routine maint. and they took care of it with no issues. Walked in and out with a loaner for the day and I never have a problem taking it in for service. Thanks again!!! More

Excellent experience I had a wonderful experience I'm a person that ask a million questions Jonathan was so patient to answer every singleone with out rushing me and he an I had a wonderful experience I'm a person that ask a million questions Jonathan was so patient to answer every singleone with out rushing me and he answer then in detail to make sure I would understand exactly what was going to be done to my car thanks you so much More

best staffed service dept in socal Bought my car here and have taken it for routine servicing over the past 4 years. the service manager and his staff are the reason I keep returning t Bought my car here and have taken it for routine servicing over the past 4 years. the service manager and his staff are the reason I keep returning to Alexander.they dont try to sell you things you dont need like other dealerships. More

Wonderful! No complaints. Ivan from Service Department was awesome! No waiting time, straight to business. He facilitated/helped us get a loaner car even though we were told be Ivan from Service Department was awesome! No waiting time, straight to business. He facilitated/helped us get a loaner car even though we were told before that they're out of them but he said he'd look again on the day of service and voila! We got one. Ivan also made sure our vehicle needs we're attended to promptly. Can't complain, we're happy. More