MINI of Madison

Took mini in for service/warranty work everything done very thorough technicians great people, great service very thorough technicians great people, great service More

Easy online scheduling, helpful advisors, video sent to me of my car's safety inspection, great customer service! me of my car's safety inspection, great customer service! More

I’ve been going to Mini of Madison since June of 2010! Their customer service is topnotch as is their excellent technical service. They make me feel welcome every single time I go to Mini of Madison. Their customer service is topnotch as is their excellent technical service. They make me feel welcome every single time I go to Mini of Madison. More

Great techs, great advisors, easy to work with, prices are fair and work is done in a timely fashion. are fair and work is done in a timely fashion. More

Fair deal offered right away, knowledgeable sales person made this easy. To make a buying decision. made this easy. To make a buying decision. More

Eager to be in touch with their customers. They send text messages and videos of the work they are doing for you. They send text messages and videos of the work they are doing for you. More

Seriously fantastic. I'm a somewhat new Mini owner, and I'm so impressed with the level of service from Marissa and her wonderful team. The video inspections are super aw I'm a somewhat new Mini owner, and I'm so impressed with the level of service from Marissa and her wonderful team. The video inspections are super awesome and transparent & they're great at communicating what's going on with my vehicle. Also, I had a super sweet loaner vehicle that I definitely wanted to keep 🤣 More

Best car buying experience that I have experienced Butch was an awesome salesman and pleasure working with. He was able to meet all my needs (fast, no games, no back-and-forth). Jeff one of the supervisors was an awesome salesman and pleasure working with. He was able to meet all my needs (fast, no games, no back-and-forth). Jeff one of the supervisors assisted with fast approval and documentation. A big thanks to him as well with finalizing this deal. From the very beginning to the very end, I did not feel any pressure from anyone. More

I agree that this dealership is very disappointing. They seem to have no sense of loyalty to their customers. They essentially blamed me for the issue even though it should covered as the vehicle is un They seem to have no sense of loyalty to their customers. They essentially blamed me for the issue even though it should covered as the vehicle is under warranty and only 1 year old. More

This dealership is very unprofessional. Had issues with my car and the sales manager basically told me it was my own problem they would not work with me to get it fixed. Had a negative Goog Had issues with my car and the sales manager basically told me it was my own problem they would not work with me to get it fixed. Had a negative Google review that miraculously disappeared. They finally reached out after my second review told they really wanted to help me but then never call me back and never replied back to my calls. I would never ever go to this dealership. I drive 1.5 hours away just for regular maintenance. More