MINI of Madison

This dealership is very unprofessional. Had issues with my car and the sales manager basically told me it was my own problem they would not work with me to get it fixed. Had a negative Goog Had issues with my car and the sales manager basically told me it was my own problem they would not work with me to get it fixed. Had a negative Google review that miraculously disappeared. They finally reached out after my second review told they really wanted to help me but then never call me back and never replied back to my calls. I would never ever go to this dealership. I drive 1.5 hours away just for regular maintenance. More

I went in for service with assumption that the 10 year warranty I purchased for my 2012 Mini Cooper in 2015 was still active. Little did I know that the warranty I purchased was actually from the in-serv warranty I purchased for my 2012 Mini Cooper in 2015 was still active. Little did I know that the warranty I purchased was actually from the in-service date of the vehicle which was when the car was brand new so I was paying for 3 years on a warranty WHILE SOMEONE ELSE OWNED THE CAR! Completely deceptive practices. I will never bring my car to this dealership again. More

Made an appointment and arrived a half hour early. Mini got me in immediately and had a great new Mini for us to use while mechanics worked on my car. All repairs were done to our satisfaction and bi Mini got me in immediately and had a great new Mini for us to use while mechanics worked on my car. All repairs were done to our satisfaction and bill was reasonable. More

Great service department in and out in no time friendly knowledgeable service department and salesman knowledgeable service department and salesman More

Tyler was very professional and I would recommend him to anyone wanting to trade their vehicle. I also really liked the new vibe at the Mini dealership. anyone wanting to trade their vehicle. I also really liked the new vibe at the Mini dealership. More

Easy to work with! Kept us in the loop throughout the order and build process. Tyler was awesome! Kept us in the loop throughout the order and build process. Tyler was awesome! More

Third mini deal and won’t go backMini sales manager not Third mini deal and won’t go back Mini sales manager not very professional Told me car had certain features that we were looking for guess what car Third mini deal and won’t go back Mini sales manager not very professional Told me car had certain features that we were looking for guess what car didn’t have those features Send us Price quote options. Again when we got to dealer things changed After three hours of back-and-forth negotiations we finally bought the car but will never go back again except for service that’s covered by maintenance Mini Of Madison sales manager and the mini Cooper side should be reprimanded very unprofessional and does not keep his word More

Second transaction with dealer. Was very happy with both. Would definitely return for subsequent vehicles. Would definitely return for subsequent vehicles. More

Amazing customer service and staff. We had a great experience purchasing a used Mini for our daughter and will most definitely be back to purchase again! experience purchasing a used Mini for our daughter and will most definitely be back to purchase again! More

Mini Madison was wonderful! Marissa was so responsive and knowledgeable! I so appreciated the loaner while my car was being serviced. The entire experience was super! knowledgeable! I so appreciated the loaner while my car was being serviced. The entire experience was super! More