MINI of Madison

Third mini deal and won’t go backMini sales manager not Third mini deal and won’t go back Mini sales manager not very professional Told me car had certain features that we were looking for guess what car Third mini deal and won’t go back Mini sales manager not very professional Told me car had certain features that we were looking for guess what car didn’t have those features Send us Price quote options. Again when we got to dealer things changed After three hours of back-and-forth negotiations we finally bought the car but will never go back again except for service that’s covered by maintenance Mini Of Madison sales manager and the mini Cooper side should be reprimanded very unprofessional and does not keep his word More

Second transaction with dealer. Was very happy with both. Would definitely return for subsequent vehicles. Would definitely return for subsequent vehicles. More

Amazing customer service and staff. We had a great experience purchasing a used Mini for our daughter and will most definitely be back to purchase again! experience purchasing a used Mini for our daughter and will most definitely be back to purchase again! More

Mini Madison was wonderful! Marissa was so responsive and knowledgeable! I so appreciated the loaner while my car was being serviced. The entire experience was super! knowledgeable! I so appreciated the loaner while my car was being serviced. The entire experience was super! More

Purchased CPO over the internet The dealership had experience with this and when we arrived to take delivery, it was everything we expected. Would purchase from them again experience with this and when we arrived to take delivery, it was everything we expected. Would purchase from them again More

The routine service met my expectations. Great customer service and safe environment during the pandemic. I got a loaner and enjoyed driving a new model Clubman. service and safe environment during the pandemic. I got a loaner and enjoyed driving a new model Clubman. More

Couldn't ask for more Saw a used car offered at this dealership's website, and jumped at the chance to take if for a test drive. The staff were incredibly friendly, got the Saw a used car offered at this dealership's website, and jumped at the chance to take if for a test drive. The staff were incredibly friendly, got the car out of their detailing service and ready for a test drive quickly, and let me put the car through some relatively-aggressive paces on the test drive. When I decided to buy, the staff were fast and got everything sealed within an afternoon, including trading in my old car and receiving credit for it. This is actually the second time I've dealt with this location (the previous was for a Hyundai), and they were just as good the first time as they were now. Overall, I was very happy with the service and product I received. More

Kyle at MOM This was the second Mini that I helped to purchase from Mini of Madison. The first was in Aug 2012. My son wanted a Mini and had been searching the i This was the second Mini that I helped to purchase from Mini of Madison. The first was in Aug 2012. My son wanted a Mini and had been searching the internet for local dealers. Note; my son lives out of the country and spends about 3 months home a year. He sent me to MOM to look at certain models that he had picked out. I meet with Kyle. What a wonderful meeting!!! Kyle was informative, slowly braking me into the Mini experiance, as I would be driving the car also. The buying process although very unusual went smoothly. Now 3 years later, a new Mini was in my future. The 2012 had 50,000 miles on it and my son decided we needed a new Mini. Again, he was out of the country. He wanted to lease this time and keep the 2012. After much test driving, I think I drove every manual Mini S on the lot. After power of attorney papers, many cell calls back and forth to my son talking to Kyle, and sale manager and finance manager, finally signed the papers and brought the NEW Mini home. Very helpful people. KYLE was amazely patient with me. He set up the bluetooth, answered questions (sometimes several times over). Then, we had our second date. Kyle again was great so professional and patient. I know if I have any problems or questions Kyle will be who I go to first!! More

Quick and Easy - 100% satisfied We weren't precisely looking for a Mini, but after having the chance to test drive 3 different models and comparing the quality to other vehicles we w We weren't precisely looking for a Mini, but after having the chance to test drive 3 different models and comparing the quality to other vehicles we were considering, we finally chose to go with a Mini Paceman because of it's perfect size (not too big, not too small), mechanics and technology. The fact that it came with a 5 year warranty which includes all service is great too. Lisa S. was our first point of contact and greeted us with a huge smile, was always friendly and able to answer our questions on the spot, make good (honest) suggestions and get back to us with information in a timely manner. Totally recommend Mini of Madison, and Lisa S., if you're looking for a streamlined experience. More

MAXIMUM effort at MINI of MADISON! Kyle was friendly and very helpful, he was very interested in helping me get the MINI I wanted. He carefully walked me through all the options and kep Kyle was friendly and very helpful, he was very interested in helping me get the MINI I wanted. He carefully walked me through all the options and kept me updated all through the process of ordering my MINI. EXCELLENT! More