MINI of Madison

I would highly recommend working with Kyle if you are in the market for a car. He was a great salesman. He was really enthusiastic and knowledgeable, and he quickly followed up on any questions I had (both the market for a car. He was a great salesman. He was really enthusiastic and knowledgeable, and he quickly followed up on any questions I had (both in person when I was at the dealership and by e-mail). He wasn't at all pushy, which I really appreciated since I needed a little time to reach a decision. I definitely felt like he wanted the whole car-buying experience to be a good one for me, and he was willing to do what it took to make that happen. More

If you are in the market for a new or used vehicle, I would highly recommend this dealership and it particular Kyle Fetters as your Sales Representative. After shopping for a vehicle all day, Kyle was th would highly recommend this dealership and it particular Kyle Fetters as your Sales Representative. After shopping for a vehicle all day, Kyle was the first sales person to listen to my needs and match them with the vehicles on the lot. Because it was a blustery evening, Kyle brought the vehicle inside so that we could look over the car in the comfort of their attached garage. More

Kyle was very knowledgable and friendly. He provided answers to all the questions I asked, and was diligent with follow-up when additional information was needed. All-in-all Kyle helped to make our buyi answers to all the questions I asked, and was diligent with follow-up when additional information was needed. All-in-all Kyle helped to make our buying experience postitive. I will recommend Kyle and the dealership in the future. More

I live in Chicago and was visiting a relative in Madison and dropped by the dealership with my nephew on a Saturday when we had nothing to do. It was actually after closing hours for them, but they stayed and dropped by the dealership with my nephew on a Saturday when we had nothing to do. It was actually after closing hours for them, but they stayed open for us to look the cars over, test drive a couple and treated us better than I ever could have imagined. A couple of months later, I decided I really wanted a '12 Clubman, and I drove to Madison to order and purchase it through them, just because of the experience I had. The car came in 6 weeks later and I enjoy driving it every day. Yes, there is a dealer in Chicago near where I live, but Mini of Madison treated me so well, I couldn't imagine purchasing a Mini anywhere else. More

My husband and I had only purchased one vehicle from a dealership prior to our experience working with Kyle at Zimbrick Mini and I was reluctant to even visit the dealership (because of the high pressure dealership prior to our experience working with Kyle at Zimbrick Mini and I was reluctant to even visit the dealership (because of the high pressure vibes I usually get when even entering a dealership lot). This experience was great and I am grateful that Kyle was the salesperson who approached me when I was there, because he didn't have that dreaded high-pressure-car-salesperson approach. He was extremely friendly, knowledgable, respectful, and understanding. I felt the price we negotiated on our car was very fair and most importantly I felt we got very honest answers to all of our questions throughout the process. We came away from this experience feeling very satisfied and we really appreciate the help Kyle provided. We would highly recommend him, as well as the dealership. More

Alicia was very accommodating with my demands for a multiple appointment changes, a ride to the dealership and my choice of vehicle. I thought I was being a pain, but Alicia took it all in stride and multiple appointment changes, a ride to the dealership and my choice of vehicle. I thought I was being a pain, but Alicia took it all in stride and still got me the car I wanted at a good price. More

Kyle was an absolute pleasure to work with. He was professional, approachable, funny, and extraordinarily knowledgeable. I feel so very lucky that Kyle approached my husband and I when we walked in be professional, approachable, funny, and extraordinarily knowledgeable. I feel so very lucky that Kyle approached my husband and I when we walked in because from that moment forward, it was hands down the best car buying experience I ever had. A good salesperson makes the sale - a great salesperson makes the sale and everyone leaves the table satisfied, happy, and comfortable with the transaction. For as long as Kyle is selling cars, I'll be buying them from him. More

Went to Mini of Madison to check out a used Volkswagen that they had received on trade, and was very happy with the experience. Alicia, the salesperson I worked with, was great to talk to and showed a per that they had received on trade, and was very happy with the experience. Alicia, the salesperson I worked with, was great to talk to and showed a personal interest in getting me the car I really wanted. The interior of the dealership is suitably funky and modern, and offered free beverages for the brief waits I encountered. I would highly recommend this dealer to my friends -- as a matter of fact, I already have. More

I bought a used car from Mini of Madison. The customer service while buying was great. However, when I got my car home tons of issues came up with the car. It's an 06 Mazda 3 hatch. It was my first "new" service while buying was great. However, when I got my car home tons of issues came up with the car. It's an 06 Mazda 3 hatch. It was my first "new" used car, so I was very excited to have it. 6 months later the struts are completely shot, which is a $700-1200 fix, the back brakes have only 30% left on them as well. The serpentine belt needs to be changed, I cannot even turn on my air or heat due to the loud squeak from the belt right now. It seems like they fixed it up just enough to make it appear in really good condition... not to mention after the first week I had it the engine light came on - and after about 7 attempts to fix it they finally did for free. Which I much appreciated although it was not the most convenient for me as I moved to Chicago and driving back from Chicago to Madison is not easy. Anyway - maybe buying a new car would be best from this dealer ...I have just had the worst luck with mine and now I drive it half falling apart. More

Kyle is a very energetic salesperson. He really went to bat for us on our trade in, which we truly appreciated. He took extremely good car of us and was positive all the way. We are very happy with our H bat for us on our trade in, which we truly appreciated. He took extremely good car of us and was positive all the way. We are very happy with our Honda. Thanks, Janell Solinsky:) More