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MINI of Manhattan

New York, NY

3.2
240 Reviews

555 W 57th St

New York, NY

10019

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Showing 240 reviews

January 24, 2013

My experience at BMW mini was terrific. The sales advisor Kristin Massara was friendly, knowledgable and a pleasure to work with. She made me feel comfortable and walked me through the sales process with exe More

by tschulman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Massara
January 23, 2013

I received exceptional service, from my first visit to the delivery of my perfectly rendered Clubman. Mini of Manhattan is devoted to making their customers happy--what more can I say? More

by Joshua Wesson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombes
January 23, 2013

In my view he is great sales person. He accomodate my In my view he is great sales person. He accomodate my endless questions and request to make the deal happen for almost one year. His presentation an More

by minialper
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombes
January 22, 2013

My experience at MINI of Manhattan has been exceptional. I had visited them for a couple months for service on my old vehicle - always a simple, comfortable experience. I was always informed of what needed More

by VCaste
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombes
January 21, 2013

After a less than satisfactory customer service experience with Mini of Morristown, I called up Mini of Manhattan and was extremely delighted with the immediate and positive response. Working with More

by Dani2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombes
January 17, 2013

Simon was professional and patient as we decided on which options were important to us. The purchase went more smoothly than any other experience I've ever had with the purchase of an automobile. More

by AlphaTang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombs
January 03, 2013

From the very moment I contacted Mini of Manhattan, I knew I had made the right decision to purchase my Clubman with them. My salesperson, Simon, was smart, kind, thorough and absolutely fluent in all t More

by smontanaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simon Coombes
November 13, 2012

Kristin Massara was the best dealer I have ever worked with. She was completely honest with me. She was more of a friend than someone trying to make a sale. Kristin helped me get a great price on my Mini More

by iyg210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Massara
October 18, 2012

I have had today the worst customer service in my life time. Mini of manhattan didnt want to accept my car due to their past poor service they had given me which i answered on their survey. Never buy fro More

by elichen9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robert
October 15, 2012

Kristin is a fantastic salesperson. She did not pressure me, and I was able to find exactly what I was looking for. I came into to Mini at my leisure and ended up finding "the one" on Mini of Manhattan's sh More

by elizarosef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristin Massara
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