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MINI of Manhattan
New York, NY
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My experience at BMW mini was terrific. The sales advisor Kristin Massara was friendly, knowledgable and a pleasure to work with. She made me feel comfortable and walked me through the sales process with exe Kristin Massara was friendly, knowledgable and a pleasure to work with. She made me feel comfortable and walked me through the sales process with exemplary detail. Congratulations on your choice of an outstanding sales team. More
I received exceptional service, from my first visit to the delivery of my perfectly rendered Clubman. Mini of Manhattan is devoted to making their customers happy--what more can I say? the delivery of my perfectly rendered Clubman. Mini of Manhattan is devoted to making their customers happy--what more can I say? More
In my view he is great sales person. He accomodate my In my view he is great sales person. He accomodate my endless questions and request to make the deal happen for almost one year. His presentation an In my view he is great sales person. He accomodate my endless questions and request to make the deal happen for almost one year. His presentation and assistance felt very comfortable from begining to end. I will recommend him to any other MINI customers. Alper Isgoren More
My experience at MINI of Manhattan has been exceptional. I had visited them for a couple months for service on my old vehicle - always a simple, comfortable experience. I was always informed of what needed I had visited them for a couple months for service on my old vehicle - always a simple, comfortable experience. I was always informed of what needed to be done, how it was done, and why. When purchasing my new vehicle, Simon was a very pleasant personality to deal with. I had a pretty good idea of what I wanted when I came in, and we were able to quickly work through my build and get the order placed. He offered great advice and information where necessary. Good email communication throughout the process helped while waiting for the assembly of my new MINI. I would highly recommend this dealership to any friends or family looking to purchase a MINI. More
After a less than satisfactory customer service experience with Mini of Morristown, I called up Mini of Manhattan and was extremely delighted with the immediate and positive response. Working with experience with Mini of Morristown, I called up Mini of Manhattan and was extremely delighted with the immediate and positive response. Working with Simon Coombes was easy, efficient and stress free, and we got the deal done over the phone/emails within a couple of days. When picking up my new Mini, Simon took care to go over every last detail with me regarding the lease and how to operate the vehicle. I am overall very satisfied with my new Mini experience and will happily recommend this dealer. More
Simon was professional and patient as we decided on which options were important to us. The purchase went more smoothly than any other experience I've ever had with the purchase of an automobile. options were important to us. The purchase went more smoothly than any other experience I've ever had with the purchase of an automobile. More
From the very moment I contacted Mini of Manhattan, I knew I had made the right decision to purchase my Clubman with them. My salesperson, Simon, was smart, kind, thorough and absolutely fluent in all t knew I had made the right decision to purchase my Clubman with them. My salesperson, Simon, was smart, kind, thorough and absolutely fluent in all things Mini. I would not only recommend him (and the dealership), I already look forward to working with him for my next purchase. Many thanks! More
Kristin Massara was the best dealer I have ever worked with. She was completely honest with me. She was more of a friend than someone trying to make a sale. Kristin helped me get a great price on my Mini with. She was completely honest with me. She was more of a friend than someone trying to make a sale. Kristin helped me get a great price on my Mini and was extremely thorough with everything. I would recommend her always. While browsing my other car options I honestly chose the Mini because Kristin was so pleasant to work with. Thank you Kristin for your kindness and efficiency. More
I have had today the worst customer service in my life time. Mini of manhattan didnt want to accept my car due to their past poor service they had given me which i answered on their survey. Never buy fro time. Mini of manhattan didnt want to accept my car due to their past poor service they had given me which i answered on their survey. Never buy from them. They are bad people, poor customer service and pricy. More
Kristin is a fantastic salesperson. She did not pressure me, and I was able to find exactly what I was looking for. I came into to Mini at my leisure and ended up finding "the one" on Mini of Manhattan's sh me, and I was able to find exactly what I was looking for. I came into to Mini at my leisure and ended up finding "the one" on Mini of Manhattan's showroom floor after doing a lot of research on my own. Because of Kristin's help, I was able to afford the car I REALLY wanted rather than the car I was going to "settle" for due to my budget. I am a very satisfied customer! More