MINI of Manhattan

Leased my 2nd mini from MINI of Manhattan. Sasha was super helpful in getting me in my new mini in no time. Would recommend using MINI of Manhattan to anyone looking to lease/purchase a mini cooper. super helpful in getting me in my new mini in no time. Would recommend using MINI of Manhattan to anyone looking to lease/purchase a mini cooper. More

Sasha Rocks!!! These guys at Mini of Manhattan always do right by me. Will never go elsewhere. Sasha is my guy! My 2nd vehicle with them and always an amazing experience especially this time around during right by me. Will never go elsewhere. Sasha is my guy! My 2nd vehicle with them and always an amazing experience especially this time around during the pandemic. More

Great attention! We were looking to finance our first car and Sasha was a great to help us get all the paperwork done and enjoy our MINI very quickly. Great attention! We were looking to finance our first car and Sasha was a great to help us get all the paperwork done and enjoy our MINI very quickly. Great attention! More

Second time around! This is our second Mini and leasing experience with Mini of Manhattan and it was a breeze! Sasha was extremely helpful as always. Everything was setup This is our second Mini and leasing experience with Mini of Manhattan and it was a breeze! Sasha was extremely helpful as always. Everything was setup for the return and it all went like clockwork. Really amazing customer service! More

Can't believe I'm a Mini Driver! First time having a car in nearly 20 years. I had a lot of questions, especially since it was the first time I ever leased one and Sasha was very help First time having a car in nearly 20 years. I had a lot of questions, especially since it was the first time I ever leased one and Sasha was very helpful in getting them answered for me. He worked with me on on the monthly payment and helped move it towards a quick transaction once I made my decision, all done electronically. I'm excited about my new car and getting the freedom of mobility back! Thanks, Sasha! More

Amazing Experience This is my first car ever and I cant compliment the Mini of Manhattan team enough for all of their help. The best customer service! This is my first car ever and I cant compliment the Mini of Manhattan team enough for all of their help. The best customer service! More

Above expectations This is my 3rd MINI Cooper Hardtop from MINI of Manhattan, and working with Maried Arroyo on this latest purchase was a dream. She was responsive, per This is my 3rd MINI Cooper Hardtop from MINI of Manhattan, and working with Maried Arroyo on this latest purchase was a dream. She was responsive, personable, and patient with me. She went above & beyond in scouting dealer inventories for the exact model I wanted, finally locating one in Boston and arranging to have it transported to NYC. The dealer incentives were larger than I expected, which helped me get some nice extras within the budget I had set. Everything was done online or over the phone, and couldn't have been easier (or safer during this pandemic). And I felt like a VIP when Maried delivered my new car to me and drove off with my trade-in; I hadn't been expecting this and it was a really nice perk! A few days later, she gave me a video tutorial to make sure I understood all the fancy new features that had been added in the 10 years since my last purchase. All in all, I'm super pleased with the process, with Maried and the sales team, and with my new baby! More

Electric!!!! I bought my first Mini from Mini of Manhattan SIXTEEN years ago, the most basic model, manual gear shift, no moon roof, no turbo. It saw me through th I bought my first Mini from Mini of Manhattan SIXTEEN years ago, the most basic model, manual gear shift, no moon roof, no turbo. It saw me through three moves, dozens of trips to IKEA, and my three children growing up and leaving home. The engine had to be replaced when I drove into a three-foot puddle on Furman Street in Brooklyn (fortunately the original warranty was still in force). I went through two clutches and every other part from fuel pump to radiator (twice). I thought I'd never be able to give it up—until Mini finally brought out an electric model this spring. My endlessly patient salesperson Maried Arroyo walked me through picking the model, the financing, the down payment and every detail. The car was ordered and arrived from the UK in New York essentially on the very day we went into covid-19 lockdown. And it sat there until one day towards the end of May Maried called and said she'd deliver it to me, in Brooklyn, in person. I would have kissed her if it weren't for the masks (and the social distancing). To cut to the chase, I have my electric Mini, it's like some silent dream. Maried FaceTimed me through every bit of the insanely detailed electronics, including a remote reboot when it turned out that somehow Apple Carplay hadn't been installed at the factory. I am now an expert on where to find fast charging stations and planning a trip to Maine in August! My husband thinks I'm nuts and we're doing it anyway. Thank you Mini, and most of all thank you Maried! More

Easy to deal with. The salesmanager Catherine was a pleasure to deal with. She made the transaction a vey painless experience, even in the midst of the Covid-19 pandemic The salesmanager Catherine was a pleasure to deal with. She made the transaction a vey painless experience, even in the midst of the Covid-19 pandemic, which created staffing shortages at the dealership. More

I had the absolute pleasure of working towards my new Mini with Sasha and I couldn’t have tortured a salesperson more. I had definite requirements during this pandemic and the poor man couldn’t be more a Mini with Sasha and I couldn’t have tortured a salesperson more. I had definite requirements during this pandemic and the poor man couldn’t be more accommodating. I complained about the cost, down payment, color of car and emailed him at least four times a day. He answered each and every concern promptly, cheerfully and good and never gave me the attitude or made me feel stupid. He’s an outstanding person at what he does. The young lady who was there yesterday to hand me the keys to my new car was also very helpful. In total my experience so far at Mini of Manhattan was excellent and I’m looking forward to being a long time customer here. More