MINI of Manhattan
New York, NY
Filter Reviews by Keyword
By Type
Showing 240 reviews
This is our second lease from Mini and we contacted Sasha again because he was so helpful the first time. He made the process of online leasing very simple and a few Emails later I picked up my new car. The again because he was so helpful the first time. He made the process of online leasing very simple and a few Emails later I picked up my new car. The exchange was an easy outdoor transaction with Catherine who kept it quick, safe and pleasant. Very pleased with the whole process and love the car. I would definitely do business with them again in the future. More
We picked up our Mini Cooper S today. The process of leasing it was very simple. We spoke to Sasha on the phone only once, then everything was online. Everything went smoothly and efficiently. Picking i leasing it was very simple. We spoke to Sasha on the phone only once, then everything was online. Everything went smoothly and efficiently. Picking it up at the dealership was also very easy. Catherine had the car ready and we just had to sign. It was very nice working with Sasha. More
Third car leased from Mini of Manhattan Just picked up the third car I have leased from Mini of Manhattan. Process was smooth and they were very accommodating considering the general disrupt Just picked up the third car I have leased from Mini of Manhattan. Process was smooth and they were very accommodating considering the general disruption from Covid. Anyone looking for a good car in the city should check out Mini of Manhattan. Thanks to Sasha for helping coordinate the contactless vehicle exchange. More
MINI= THE BEST Some would think that leasing a car during the heart of the Virus would be a difficult and stressful process but Sasha made everything work seamlessly Some would think that leasing a car during the heart of the Virus would be a difficult and stressful process but Sasha made everything work seamlessly. Now leasing our 2nd MINI, the care and attention that MINI ( and specifically Sasha) gives their customer is unparalleled. I couldn't have asked for better customer service and would recommend this dealership to anyone without any hesitation. Thank you Sasha! More
Best experience leasing a car! My experience with MINI of Manhattan was completely stress free and efficient - and during this time of quarantine this was extremely impressive and r My experience with MINI of Manhattan was completely stress free and efficient - and during this time of quarantine this was extremely impressive and reassuring. Sasha was great - being attentive, informative and funny! I love my car and highly recommend this salesman and dealership. Compared to other experiences with dealerships in NYC and Brooklyn this was like night and day. More
Sasha is the best! He makes everything fun and easy, and I especially appreciated his professionalism and patience during this unusual time we're all coping with and liv He makes everything fun and easy, and I especially appreciated his professionalism and patience during this unusual time we're all coping with and living through. I look forward to seeing him again in person when the time comes. He's a terrific representative of the MINI brand and vibe. Thanks Sasha! More
I’m extremely satisfied with my experience at Mini of Manhattan, especially with my salesman Sasha, who went out of his way to help coordinate my lease during one of the most difficult times in my life. Manhattan, especially with my salesman Sasha, who went out of his way to help coordinate my lease during one of the most difficult times in my life. I was looking for a new car because my lease was expiring the following week and I was scheduled to have shoulder surgery 2 days after that, then I was blindsided when father died in a car accident that same morning. Sasha was able to find me the car I wanted and they were able to get everything processed as I went through my dad’s funeral and my surgery so that I was able to pick up my car and return my lease in time AND this was what turned out to be the last week that businesses were open. Everyone was worried and none of us knew what was to come but they adapted quickly and were able to still give stellar customer service. The excellent customer service didn’t end there either, Sasha has since followed up with me to see how I was doing and if I was satisfied with my new Mini, needless to say I’m very happy with my new car and I’m getting through a very difficult time with a little less stress because of the teamwork of the exceptional staff at Mini of Manhattan. More
A new lease on life! We are the proud owners of a Covid-19 MINI Cooper S Convertible. The entire process was a bright spot in these uncertain times. Our sales advisor, Sas We are the proud owners of a Covid-19 MINI Cooper S Convertible. The entire process was a bright spot in these uncertain times. Our sales advisor, Sasha, is a prime example of humanity, humor and professionalism that made this deal worry free and heartening at the same time. Thank you, Sasha! And, of course, the MINI is a dream (it’s our second one). More
Curbside Pick Up We have been working with Sasha to get the right Mini and he delivered. We started the process several months before the Covid crisis and then New Yo We have been working with Sasha to get the right Mini and he delivered. We started the process several months before the Covid crisis and then New York State shut down. Sasha and Catherine came through with a very professional and safe curbside procedure. We needed a car during the crisis and the dealership came through. We were able to get the car we wanted when we wanted. Sasha is a true Mini motorman. He is truly passionate about the car. More