MINI of Ontario

Well we were told we had a blown engine and Was charged $175.00 and did You nothing as to repairs. However after driving 55 miles to home. There was no heating no trouble even going over Cajon Pass. We ar $175.00 and did You nothing as to repairs. However after driving 55 miles to home. There was no heating no trouble even going over Cajon Pass. We are looking at purchasing a BMW. Now we are thinking less about this. The service on our car was not properly diagnosed and we rate it terrible! More

Excellent service personnel. Friendly, knowledgeable and very professional. My Mini was completed as promised, even with a car wash!!! Marcos was really helpful and knew what my vehicle needed and got it very professional. My Mini was completed as promised, even with a car wash!!! Marcos was really helpful and knew what my vehicle needed and got it done. Thank You Mini of Ontario!!! More

Took 2 days to find nothing wrong with my sunroof and rear view camera, though some sort of unsafe was done in the camera because it does appear different. They did fix the issue with my headlight, but i rear view camera, though some sort of unsafe was done in the camera because it does appear different. They did fix the issue with my headlight, but it would be nice to be notified the car is ready with ample time to get there before closing time. Not all customers live in a 10 minute radius. More

Marcos service advisor keeps me informed We have good Marcos service advisor keeps me informed We have good chats on the phone, the texting process made thing easy for both customers and your. Great jo Marcos service advisor keeps me informed We have good chats on the phone, the texting process made thing easy for both customers and your. Great jobs More

Had a good experience with this dealership. I had an idea as to what my payment would be. When they gave me the numbers it was very close to what I was expecting. If you’re an internet buyer, you want detai as to what my payment would be. When they gave me the numbers it was very close to what I was expecting. If you’re an internet buyer, you want detailed information about the car as in the bells and whistles. Well pay attention to their website. When looking at the car you want there’s a tab that says “window sticker” which shares whats equipped. Don’t go by that, have your internet salesperson take a photo of the actual window sticker and send it to you because there was equipment added to their website “window sticker” that wasn’t on the physical window sticker and wasn’t on the car I purchased. Other than that, I’d lease from them again if they have what I’m in search of in a vehicle. More

The normal good service I always expect and receive. Marco's, my Service Writer was great. 5 Stars. (25 word minimum? Ok, word, word, word!) Marco's, my Service Writer was great. 5 Stars. (25 word minimum? Ok, word, word, word!) More

Patrick Posey who sold us the car we can't say enough about him !He took care of us , you the dealership should be very proud of him 👍 about him !He took care of us , you the dealership should be very proud of him 👍 More

Everyone there was kind, helpful and informative. They are professional and can fix all your car needs! They are also fast and I love how they always wash and vacuum your car after! are professional and can fix all your car needs! They are also fast and I love how they always wash and vacuum your car after! More

Price of parts inflated, People nice . Colin, The service manager told me new alternators were not available (he is mistaken...) MINI of Ontario charged $687.00 for an overhauled part. When Colin, The service manager told me new alternators were not available (he is mistaken...) MINI of Ontario charged $687.00 for an overhauled part. When I asked about the $180.00 core charge added to the price of a new alternator I was not told that it was a re-manufactured part. Pure greed. More

Lack of attentiveness I had called Mini of Ontario before 6pm in regards to maintenance services, after being on hold for over ten minutes the representative Jessica answe I had called Mini of Ontario before 6pm in regards to maintenance services, after being on hold for over ten minutes the representative Jessica answers and informs me that the service department is closed and updates me with the news that all the service advisors were now gone for the day. I expressed to her that I was on hold for well over ten minutes and surely before the closing time, Jessica's response was that it was really busy and now all the service reps were gone. I was extremely disappointed with the poor and lack of attentiveness provided. More