MINI of Portland

Prompt, professional, and courtesy service. Service representative explained what to expect during and after repair work was completed. The price was also explained in detail. representative explained what to expect during and after repair work was completed. The price was also explained in detail. More

The Service department was able to replace my dead battery the same day that I called them to discuss my issues. I am always treated with courtesy and professionalism at MINI of Portland. battery the same day that I called them to discuss my issues. I am always treated with courtesy and professionalism at MINI of Portland. More

The people at mini always make you feel welcome. They do quality work in the service department and they have been very timely in when getting my car back to me in great running condition. ❤️ quality work in the service department and they have been very timely in when getting my car back to me in great running condition. ❤️ More

It was a horrible experience unfortunately. I usually have my car serviced in Washington the team there is stellar. I was expecting the same quality of service. I was passed from person to person for ove have my car serviced in Washington the team there is stellar. I was expecting the same quality of service. I was passed from person to person for over a week to get an answer on what was wrong with my car. No one ever called to tell me my car was ready. I just received a text with the bill, which was not cheap. I was so disappointed and will never go back nor recommend Portland mini. Lastly I even called and asked politely to speak with the manager and he never called me back! Over all poor customer service! More

Superior Service. I took my daughter in for her first experience with oil change and a dealership, and it was the perfect experience. Thank you. experience with oil change and a dealership, and it was the perfect experience. Thank you. More

Always helpful, polite, and professional. they always make me feel as if I am an important customer and do all they can to be a consultative partner. make me feel as if I am an important customer and do all they can to be a consultative partner. More

steady progressional customer service from the time I am served till when I continually get email to fill out regarding my experience! I truly don’t recall all the humans names I came in contact with!! Just served till when I continually get email to fill out regarding my experience! I truly don’t recall all the humans names I came in contact with!! Just know all the services were exceptional!! Enough with rating each employee!! More

We have appreciated their great service and sales for 2 Mini’s now! Absolutely trust and recommend even in this crazy year they have made it seem normalish to keep up on the cars maintenance. Mini’s now! Absolutely trust and recommend even in this crazy year they have made it seem normalish to keep up on the cars maintenance. More

Easy to get service. Appreciated video walk through. Waiting area with good physical distancing and Wi Fi to continue work meetings etc. No other issues. Waiting area with good physical distancing and Wi Fi to continue work meetings etc. No other issues. More

Great service especially with my bringing my two little dogs. Helpful with knowing we came from Coos Bay to have it serviced and buy new tires. My dogs sat on our laps with making not a peep from 11:30am t dogs. Helpful with knowing we came from Coos Bay to have it serviced and buy new tires. My dogs sat on our laps with making not a peep from 11:30am to 4:30pm More